The Grateful Bean Coffee House

The message below is what the boss wrote me after I reviewed the employees customer service, claiming she knows me when I’ve only been in there a couple times. What an unprofessional owner. Instead of being civil and resolving the situation, she passes judgment on me instead, implying my lack of happiness. A professional leader would have assessed the situation and come up with a resolution. And I do agree that several of the employees are sweet, with the exception of a couple of them. The point I was trying to make was that they don’t listen, so you have to repeat your order several times. Instead of taking responsibility for some of your employees lack of attentiveness, you pass judgment on me to make yourself feel better. Only unhappy people tell others they’re unhappy. Very unprofessional. Smh.

Love the atmosphere of this place! Super friendly staff, the breakfast bagels are amazing and so are their drinks! My new favorite coffee shop!

Use to be "It's a Grind" but they disenfranchised to become the now "Grateful Bean." The worst part is probably the name.

Other than that, the coffee is excellent, staff is friendly, nice stamp card system, several seasonal drinks, awesome mugs and blends for sale, food is good and the price isn't bad. Favorite coffee stop in town for an amazing selection of sweet and bitter coffee drinks. For black coffee drinkers, THIS IS THE PLACE TO GO. Local owners are very nice and the place is very spacious with good seating. Massive table in the back corner if you want to have a regular meeting with a group; it's designed for that. The playing cards available in the couch sitting is just an additional touch to make me really enjoy this place. They'll also although almost an customization of drinks for no extra charge. Have great hours as well.

While some coffee shops having a better atmosphere by capturing that "local rustic" appearance, The Grateful Bean is a home-run on everything.

AND THE COFFEE TASTES GREAT.

Great place to warm up on a cold day.

Breakfast burritos were great, and the coffee was perfect!

A really cute coffeehouse. The staff is young but always polite and well trained, the drinks are always consistent and the owner is very friendly. Charming and vibrant atmosphere.

Absolutely delicious breakfast sandwiches and drinks, and the friendliest staff in Chico! Very relaxing environment for both work/studying or to just to grab a cup off coffee with a friend =)

Comfortable cafe with an excellent choice of baked goods and coffee. Spacious, open floorplan.

Very clean, well lit, with a modern but comfortable atmosphere. My chai latte was very good. I will definitely go back again when I'm in the area.

They have super delicious coffee drinks and good snacks and stuff to eat too. Usually really nice employees and great service! I really like this place. The only thing they don't have is a drive through so not always the most convenient, but that actually kindof adds to the ambiance too. It's a nice place to meet and sit down and enjoy a drink and food. I noticed a lot of people come here to use the wifi and study too.