Lookout Coffee

When visiting the Bay Area, flying over from Europe, I was lucky enough to find this gem of a coffee shop during its opening phase.

Not only are the coffee drinks exceptionally well made (highly recommend the Cortado & Pour Over), but I also loved the overall atmosphere of this place.

The baristas were very enthusiastic and friendly - I encourage everyone to visit this shop if you like great coffee, awesome people and a feel-like-home atmosphere!

This is an absolutely amazing coffee shop! The owners and baristas are real coffee enthusiasts, they are very friendly and serve excellent rich, balanced, and flavourful coffees. The prices are reasonable, the quality of the drinks and the customer service are beyond amazing, the vibe is cosy and stylish. They have some interesting British-style pastries, including scones served with jam and whipped cream (would be even better with clotted cream but whipped cream is nice too), pies, and even scotch eggs. They serve very nice pour overs from all over the world that rotate week to week, as well as a variety of espresso drinks, and cold brew coffee. The cortado that Dan makes is probably the most perfect cortado I've ever tried - it so flavourful and balanced, without any bitterness, I love it!

All of the taste and quality of a hipster coffee shop without any of the pretentiousness! In all seriousness the coffee was incredible, the environment was welcoming & clean, and the staff were so kind and friendly. It was really refreshing to visit such good vibes coffee shop. This will be my new go-to spot in San Jose :).

This review is not to rate the quality of the coffee shop's products, but to rate the ability of the owner to deliver customer satisfaction to his consumers.
I went in for a coffee with my sister (whom was a loyal customer), and I ordered my coffee with an extra shot. My coffee was a bit stronger than expected, so I decided to reorder the same coffee, but without the extra shot. I proceeded to the cashier and told him I wanted to reorder another coffee without the extra shot, and I told him I would pay for my coffee. Kindly, the cashier said "Give me a second" (after I had stated I was okay with paying for my coffee). He walked to the owner, and the owner turned around and looked at me and shook his head. The cashier came back, and proceeded to finalize the transaction. After, the owner had to turn around, look at me, and shake his head, I felt discriminated. There was no reason why he would have to look over and see who I was to say "No". That was very unprofessional, and reflecting back, he offers no goodwill. He should keep in mind who his competitors are, and compare whether his competitors would rather lose customers over a cup of coffee. I know for a fact corporations like Starbucks value customer's satisfaction and replace/exchange your coffee, no questions asked. Choose wisely from who you want to consume.

Wonderful owner and staff! It's like "CHEERS" but instead of bartenders there are baristas.
I love the community atmosphere, where I can share time with my neighbors.
The Passenger brand coffee is delicious and imaginative. I personally prefer a 1 and 1, and espresso split into a macchiato and short espresso. Served with chilled sparkling water- perfection!
See you there!

Best cappuccino we have ever tried! Finally found coffee place we really love. Good job, guys!

Love this coffee shop. Their Pour Over is the BEST in all shops in Campbell area. Relaxed atmosphere, fun people, good food. This is my new regular place.

Great selection of coffee and pastries. A great place to start the lazy weekend 😸

Exceptional espresso and pastries wrapped in an inviting atmosphere that pulls you in and begs you to stay.

Website doesn't list pricing. Website doesn't list phone number.

So how exactly is a prospective customer supposed to find out if this is another overpriced waste of money coffee shop or not? You want me to waste gas driving miles to your location just to find out if I can afford your coffee?

Whoever runs this business doesn't know what they're doing and is alienating customers with their decision to not even list pricing or a contact phone number. No one is going to email you and wait 24-48 hours for you to respond telling them how much a cup of coffee is. No one is going to waste time and gas driving all the way there to find out in person.