Peet's Coffee

The drive thru experience was terrible. There were two drive thru operators and they talked over each other. When we pulled up, the attendant said wait and didn't really greet us then walked away and took her time. She then forgot to give us our food order. I could hear the other operator has an attitude. I usually have excellent and pleasant experiences at other locations and this is not what I expected.

This is sort of my hiding place when I need A/C, or a good place to read.
It's quieter and there are more seats than the student filled Starbucks across the street. It has a really nice shaded outdoor deck where you can watch lazy Alameda go by

Love this drive through location. They don't have coconut milk but do have almond milk and oat milk. Sipping my almond milk mocha right now, it's delicious!

In all my 51 visits according to Google... I've only had an issue.. Maybe twice. I love this location. Very warm staff members and great quality drinks. Love them. Love them.

By far the smoothest and most satisfying decaf vanilla soy latte in nor cal 😊 also, I had user issues with the app and barista felt bad and paid for my drink!! Great customer service for sure!!

Drive through had long lines and you could only order by app for pickup. No ordering inside.. Went across the street to Starbucks and got served right away

Peets was my favorite space. Not now
The coffee taste like water. Why did Peets sell the company to a German company. Big mistake. Please read this review. The same with Starbucks. It's even worse. I will tell the management this morning.

I don't know how they hire/train their employees..this new girl whips out her POS payment terminal..still can't reach because my car is not high up like SUV. On top of that she's demanding I put on a face mask...uh no sweetheart..not in a drive through AND in my OWN vehicle.
If you're going to continue to make things inconvenient for drive through customers (paying a premium btw); I'm just going to take my business elsewhere along with telling everyone not to patronize that location.

They’re understaffed and prioritize the drive through even if there are four times as many people waiting inside. Their processes are inexplicably bad for a chain, they often don’t have drip coffee ready.

I have been to Peet's many times. The people that work there are always friendly and very helpful. The coffee is fantastic! The food is excellent!