The Rusty Cup - Ozarks

Just awesome. Clean, Open, friendly. The food was perfect. Coffee fresh

The Rusty Cup is a new restaurant that has just opened up on the downtown Mountain View square. The owners Scarlet and Rick have created such a cute welcoming atmosphere. They are open early and currently have a great breakfast and lunch menu. Start your day with an amazing cup of coffee prepared by a barista, followed by a filling tasty breakfast. The staff is very friendly and attentive and this will be one of our go to spots.

The service was great everyone was friendly and very tolerant of my children running wild lol. The food, coffee and hot chocolate was delicious. It is a bonus that I can get a decent breakfast and my favorite white chocolate mocha in the same place.

First, let me STRESS that I am looking forward to changing this review! Please fix things! We WANT you to succeed! Now, on to why I gave them a “3”.

Ambience: 5 - It’s a fairly small place, with a nice, cozy feel. The owner and his family did the build out themselves, and I have respect for that. Not only was it DIY, but they did a pretty good job of giving the place a vintage, small town feel. Kudos, guys - job well done! The only issue with the place was that it was hot. A thermometer probably would’ve read in the low to mid 80’s. Granted, it was mid 90’s outside. So, slightly uncomfortable, but not so hot that we would’ve left. Some times older places just don’t stay cool very well.

Service: 3 - This is where things took a left turn. Granted, it was mid lunch rush, and almost every table was full (which is why it wasn’t a 2). Our waitress was fairly bland - definitely not wow’d, but that’s okay - not everyone can be a paragon of personality. No lowered marks for that. She took our order relatively quickly. Our order was made reasonably quickly, as well, considering when we dined. Unfortunately, the order was wrong. That’s something I can overlook, if the service is otherwise good. But, the waitress never came back - like NEVER. My wife had to take the order back to the counter to get it fixed. And after it was fixed, she still never came back. Drinks went dry and stayed dry. Not sure if they usually bring the check to the table, but if they do, it didn’t happen in our case. When we did pay and thank the staff, the waitress said “no problem”. Now, this is a pet peeve for me, because I’ve worked the service industry for much of my life - but I understand it’s a common reply these days. So, I didn’t factor that into my rating, but I’m hoping they read this review and change that reply. If you are in service, there better never be a “problem” serving people. If there is, you need to find a new line of work. So, to tell a customer it’s “no problem” for them to dine in your establishment is entirely inappropriate, in my book. Do yourself a favor and take a sheet out of Chick Fila’s playbook. If you don’t know what I mean, go there, and thank ANY employee in ANY store. I guarantee you, you will NOT here “no problem”.

Food: 2 - This was the most disappointing aspect of the visit. It wasn’t “bad” - it was utterly tasteless. Sadly, it reminded me of nursing home food. I had a club sandwich with potato salad. The sandwich was quite small, like the bread was Walmart generic white loaf. The meat portions were lackluster. But the killer was that even the BACON was tasteless! The potato salad was equally bland, if not more so - it was just boiled potatoes in mayo. I could SEE other ingredients, but it was like it had sat in the fridge for a week and lost any flavor it ever had. My wife ordered a chicken salad sandwich, but received a chicken wrap. She thought maybe she had misread the menu, and that it was a chicken salad wrap, rather than a sandwich, so she tried it anyway. Like my club, her wrap was utterly devoid of any flavor - it looked appetizing, but lacked all flavor. When she swapped it out for the chicken salad she ordered, she was every bit as disappointed with a somewhat stale croissant and flavorless chicken salad - so much so that she gave up and just ate her chips. I love food, so I tried her sandwich, planning to finish it. I was so disappointed in yet another tasteless item that I left it, as well. SO disappointed in the complete lack of flavor in our entire meal, except the cheap chips.

Price: 4 - I give it a 4 (or maybe a 3) NOT because I think the pricing was inappropriate, but because I felt like $8-9/sandwich was exorbitant for such weak food. If I had enjoyed it, I would’ve been happy to pay that. If I had been wow’d, I would’ve been happy to pay up to maybe 30% more, even.

This is a new restaurant, and they’re trying to figure out what works for them, so keep that in mind. I’m confident they will improve over time.

we just had breakfast here and zero complaints. the staff was great! breakfast was outstanding! the iced sugar free caramel and vanilla latre thqt i got to go was super yummy! I definitely recommend this place to anyone in this area! ⭐️⭐️⭐️⭐️⭐️

Best coffee at a restaurant I've had in a long time and definitely the best cup in town. The breakfast menu could have more options but its good none the less.

We ssoo enjoyed our breakfast! We were on our vacation & try the local foods...This Is A Good One To Try!!

Tried the burger and it’s 🔥🔥 def will be back def will try other things

I love the small cozy environment. It has good energy and the people are always friendly. The choices on the menu are just enough and the food is always delicious!

Great Breakfast good good friendly people next time we come up from Paragould definitely stop by I recommend Rusty Cup to all in MT. View Arkansas.