Dutch Bros Coffee

Service was great and they were the only coffee shop open at 5 am… worst Americano I have ever had

Fast efficient service, friendly staff, drinks made to order

I got a drink that I get regularly, and I ordered it with light ice. However, when I received it, the entire cup was ice except for maybe an inch at the top. The cup was so full of ice that within 6 sips the drink was gone, and it was even more ice than they put when I don't order light ice. It was too cold for my teeth for me to actually enjoy it (why I get light ice). On top of that, the girl who took our order was kind of rude. It was definitely my worst experience at this Dutch, and the most ice I've gotten in that drink at literally any dutch in the state.

Our 1st trip to Dutch Bro & let me tell ya, we will be back for more all day. Each drink was exceptional. White Chocolate milk shake, white chocolate Chai latte, Gummi bear blast, & Horchata Chai hot all are AMAZING!!! Bryan Sample & the team at this location added to the wonderful experience!!! Keep up the great work!!!!

Good coffee, but terrible management of traffic flow. The cars waiting take up a HUGE portion of the shopping center driveway. It also takes entirely too long just to get through the drive-through. Sat in a backup of cars for over 20 minutes AFTER having my order taken. I was also irritated when the guy who was going to take my order jumped over to the car next to me to take their order because they hollered, "Peanut!" and he got all excited and ran over to take his friend's order. Won't be coming back, won't recommend to anyone.

Love the drinks but severely disappointed that the fast, efficient service has been lacking greatly the last few weeks. No more bringing drinks out. At least a half hour or more wait in line. Always have to go all the way to the window now. Today, on top of service lacking compared to right after the business opening, my large hot Dirty Chai that was $6.25 has now raised to $7.01. I gave the girl at the window $7.00 for my coffee and was shocked that it went up that much. Way too excessive of a surprise increase! I know the owners are raking in the $$$. So, I was also shocked that she waited for another dollar instead of just putting in the penny. What a shame!

Coffee is pretty tasty. Employees, though young, seem to be nice and polite too. My real gripe is how they pressure you to tip. I can only remember coming here twice and not being pressured. Some are more casual and nonchalant about it while others just keep at it and make it feel weird. It’s starting to become rather uncomfortable and frankly, it’s a real turn off to the point I almost don’t even want to come back. While I don’t mind giving a tip for good service, please don’t force me and don’t make it weird. Sometimes I don’t want to tip or spend any extra money particularly when I spend almost $30 on coffee and treats.

First time getting Dutch Bros, served by Jaelin
Great customer service and drink
Only wish they had nondairy and had more of a presence on the East Coast!

Waited in line for 18 minutes for 1 drink. Coffee also tasted like it was just milk. This isn't the first time but wanted to give them another chance. Jo2go is much better and only a mile up the street!

Awesome customer service! Awesome staff. Great coffee!