Auke Bay Cafe

We waited 1 hour for 2 milkshakes! They were done but they didn't even tell us even after we made eye contact multiple times. The milkshakes weren't even that good. We finally decided to get our money back and the ladies excuse was "we thought you guys left." And she slammed the milkshakes down on the counter. We even saw the short girl touch her hair and continued to make milkshakes without washing her hands. This is a hate crime! We are very displeased, never going again. >:(

They have ice cream pies that are handmade here. I highly recommend you try one or bring it to a friend's house for dinner. I tried the Oreo, cookies and cream pie and I really enjoyed it.

I was excited for a new cafe to open! I love cafes and breakfast food...and GonzoAK used to be my favorite spot. I was highly disappointed. The decorations seem more similar to McDonalds, nothing special or fun, boring atmosphere. Also, the food was poor quality and the staff seemed overwhelmed and over worked. I’m still going to eat there again because there aren’t many options for cafes in Juneau...and I’m glad for a new cafe in the area! Just disappointed in the poor quality 😭

I love their vanilla milkshake because it is smooth and taste great, it also comes with a delightful donut + cherry surprise. I love their maui waui ice cream because the flavors are so vivid. I love their pizza because it isnt to greasy and the chesse taste great. My favirote side is the fries because their a classic. Last of all the service is great my sister and i were afraid of a bug at our table and the waiter quickly killed it. Btw there was only a bug because it was sunny and the door was open, not cause it was messy the place is very clean! Great place for a bite!

Service was very slow and food was not great. For example, tomato bisque soup literally tasted like marinara soup- one of our kids said it tasted like pizza rolls in soup form.

Basic, and exceptionally disappointing even for Juneau. Ordered A LOT of food with coworkers for lunch, boss got a halibut sandwich that was all breading, “buttermilk fried chicken sandwich” isn’t even KIND of close, just some sort of fried chicken finger from Costco. Coworker who picked it up told us that the line cooks don’t wear gloves AT ALL never saw them wash their hands even after touching multiple surfaces and zero masks worn. Worst $50 ever spent

Food was overpriced and terrible service was terrible. Cafe felt dirty. I never leave a negative review but this place deserves it and needs to make significant changes to be even acceptable.

Not that great. Ordered waffles and they were just frozen ones.

Good food. Wish the customer service was a bit better, felt like I was being judged for stupidity because I didn't know what was what. Not everyone is a life customer. Milkshake was also dissatisfying. And when I asked for an ingredients list they said they didnt have one. Then again looked at me like I was an idioit.

Auke Bay Cafe now occupies what used to be GonzoAK. The offerings include breakfast, lunch, and starting February 17, extend it's hours to 2100 and offer Mexican food for dinner from 1700-2100, Italian dishes to follow, with intended food delivery. The Denver omelet was good, enough to share with another. Their garden salad is pretty good, offering more than just the bare necessity with beans, bell peppers, tomatoes.