Grace Coffee Co

Coffee was great, but 1 worker with line to the door made the wait to order long and even longer to get our drinks. This isn't far on the worker. Waited over 20 minutes for coffee.

This spot is incredible. Carlos is phenomenal with his customer service and so welcoming. Highly recommend to try their menu as they bake in house. So freshly delicious. Coffee was the highest quality I had in awhile. The interior is comfortable with it’s ambiance of green plants and diverse music tracks. Large space that you can feel safely while socially distancing. Highly recommend to visit. And the highlight of this all is a super friendly house dog Pablo!

The people who are leaving bad reviews about the service, etc. need to relax. This store just opened and it's going to take some time to work everything out.

Grace is an excellent place that far surpasses in every way the business that preceded it. I found the staff to be friendly, outgoing and helpful. The interior was well decorated and I found it to be well spaced out for social distancing.

I will definitely be back whenever I'm in Madison and will happily support their business.

This place is my go to breakfast spot in Madison. The food is unbeatable, even their basic breakfast (eggs, toast, sausage, and breakfast potatoes) is really good. Would reccomend getting the almond croissant whenever it's available, it's hand down the best almond croissant I've ever had. The portions are huge too (bakery and meals)! The coffee is hit or miss to me. I still haven't found exactly what I like getting here. Their espresso tastes great, but sometimes my lattes end up tasting a little watered down. Would reccomend trying their cold brew or one of their specialty drinks!

This place is great. The atmosphere is perfect for studying, talking, or just chilling. Their croissants are to die for, and I’ve loved some of their other pastries and drinks. Would recommend if you want a quick snack at a fun place.

I tried grace coffee Middleton this morning 5/6/23 at the prompt of a friend ... let me tell you... it was so weird... the staff was so unfriendly... they looked sad- depressed- and did not want to talk... I mean while taking an order... not even chit chat...

Then- the guy making the coffee (red curly hair- white hat- green shirt- black glasses) put one coffee on the counter and my friend asked what it was... he had so much animosity towards us as if we had done something to him... he was so nasty and refused to answer... just looking at us with hate in his eyes...

So I asked him very overly politely what drink was on the counter and he mumbled something I couldn't hear clearly .... he was just an absolute jerk and then he was so annoyed for some unknown reason that he walked away from the counter... I guess a patron asking what drink he just made was just over the top and too much for him🤷‍♀️

So a girl who had been next to him also with the sad depressed look was also very cold ... she finished making the drinks and also did not want to talk to us no matter how friendly & apologetic we were being for asking a simple question... it was such a Bizarre situation...

I have no idea what was going on with them but they do not have to worry about ever seeing my face again... there are too many other nice coffee shops to choose from... I don't need to put up with that kind of foolishness!✌️

I ordered a cappuccino and my wife had a matcha latte. My drink was okay, not great but fine. A little over extracted for my liking. My wife liked her latte and LOVED her cinnamon roll. The icing on it was fluffy and not overly sweet. Definitely recommend going there for the cinnamon roll.

A very welcoming place to grab a coffee and a bite! Staff is super friendly, food/baked goods have been really consistent and tasty. The quality of the coffee is excellent. I look forward to the coffee subscription opening up for the west side! This is a very welcome change compared to the previous establishment. I'll definitely be a regular here!

Pathetic service. No process around the customer experience. Stood in line for 15 minutes Sunday morning for a single togo cup of coffee. Food is marginal at best. I have frequented both locations in Verona and Middleton. In need of an overhaul around experience, quality of food beverage and price.

Just moved into the area and gave Grace a try. Was super excited about it and loved the atmosphere! …unfortunately things went downhill from there. My girlfriend ordered the cinnamon stuffed french toast, but when it arrived it was not stuffed with icing like stated on the menu. I ordered the berry french toast and it was identical, other than brown sugar sprinkled on hers. Mind you, there is a $2 difference between these on the menu. It was decent, but not as stated on the menu and neither of our dishes contained a dusting of powdered sugar. We were also given a quite obviously used dirty knife with our silverware. Both got coffee as well which was meh. Altogether it ran just under $40 for two subpar french toast dishes and small cold brew coffees. Really disappointing to say the least, but hopefully this was just some freak mistakes.