Einstein Bros. Bagels

I love this place! The employees are great, they're so attentive to your order and if something goes wrong they make sure to fix it right away. The line is usually pretty long during lunch time but it goes by pretty fast. I get drip coffee from them every day cause they have 4 different brew options. And the sandwiches, bagels, and sweets are to die for of course. It's a little on the expensive side though, can't eat there every day.

Good food, efficient staff, always get my order correct even when its super crowded and busy. Great stop for lunch after class!

Don’t waste your money here, ordered a bagel with breakfast ingredients to-go and when I got to my car, I opened it only to find that it had barely a smudge of cream cheese, one measly strip of bacon. For a $10 sandwich, that’s a rip off.

I've never tried it before. I have heard amazing things. I wanted to love it but didn't. The woman at the cash register was beyond rude. A coupe of foreign exchange students came in without masks. She yelled so savagely at them and asked them to leave it was sad. Luckily, a student went after them and had extra masks which they happily wore. When it was my turn at the register. I was not greeted or welcomed. She simple stood there and stared after I said hi. I placed my order and tried to have small talk with the not college aged worker. Maybe she was having a bad day? But she didn't say thank you or even talk back. The food. Was sub par at best. It wasn't on a bagel like I expected. The bread was over cooked and so dry and crumbling that it made a mess everywhere. The whole thing was not pleasant for the money. Probably won't try an einstein bagel again.

i go here often because they have great food, but awful employees. the head manager is absolutely rude, she has yelled at me multiple times and ignores my boyfriend when he had kindly explained why his order was wrong. i know it wasn’t just a bad day either it is every time i come in.

A few years ago I left an honest but very negative review here - at the time service delays and errors were just too frequent to say anything else. But I think there must be better training and coordination at this point, because standards have improved really noticeably since the pandemic. The food has always been tasty and that's still true - it's nice too that I can praise good service also. There's still occasional errors and sometimes unexplained delays, but they're FAR less frequent - I can honestly recommend them as a campus lunch spot at this point, and am happy to be able to do so!

They didnt honor the birthday coupon I got from the corporate email. Not only did they not other coupons but they didn't even wish me a happy birthday when I mentioned it was my birthday. I drove 21 miles to go to a bagel shop what a waste of time and gas.

Most of the time I just come in for a buffalo & bacon ranch toastini, as the service speed is decent most of the time. I still have found myself having to remind the staff early in the mornings to make my sandwich. They sometimes don't have a grill person in this section and it constitutes no one making it, a rare problem, but a problem nonetheless. My largest issue with this establishment is that my sandwich 4/5 times is either over toasted or poorly made. I do enjoy the food, but if I'm paying $8 for a sandwich I would like to be able to eat it without cutting my gums or having dry chicken.

The food is good, but the slow service brings this one down. To make it worse, during lunch, the place is always packed elbow to elbow with dozens students just waiting for their orders. To add to it, they're all trying to jump in front of one another to ask if their tapingo order is done yet, because the orders always take longer than estimated.

Always messing up orders. Almost every other order of mine has been screwed up somehow and I used to come here every weekday. Either they forget to make my drink or forget my bagel and I end up waiting another 20 minutes to receive it. Today they put my sandwich on a bagel instead of a roll, after I verified that i wanted a roll, and forgot the mushroom. And entire school year and 50%+ of my orders were messed up. They’re extremely slow, too. At my work we’re just as busy and run off 3 people a shift maximum. Last night we had about 20 people (three or four families after a baseball game) come in 20 minutes before closing and had all of them rang up, served and seated within 15 minutes, which includes cutting the meats. This bagel shop is over staffed for efficiency.