This was our first time in. Our location is partned with a WhichWich sandwich shop so we ordered both sandwiches and coffees. We got a mocha with caramel and an affogato. The espresso is strong which is nice so you don't have to add extra shots to get a strong coffee flavor. The affogato was a new experience. It is gelato/ice cream (I got vanilla) and espresso. That's it. As the hot espresso melts some of the gelato you get a delicious creamy drink as well as a coffee flavored gelato. 2 amazing things in one cup! What could be better?! The staff was amazing! Best customer service experience we've had in years! They've definitely hired the right people! There were a surprising number of staff when we walked in and they all greeted us immediately and were so helpful. They eagerly answered any questions we had and put us at ease. We will be back! Next time I might try the birthday cake flavor in my affogato! The only thing I regret was that I wasn't able to add a tip when I paid by card. Maybe I needed to ask, but I didn't. They had a tip jar but we rarely carry cash. We definitely would have given them a tip for the great experience!
Amazing real coffee fraps, 10/10 better then Starbucks and staff allowed us to try a few thing first givin we’d never been and didn’t have a attitude in the slightest, store has a nice atmosphere to it as well.
I've been to Paciugo several times and I always have trouble making up my mind. Every gelato flavor I've sampled is delicious. The unicorn cup was absolutely adorable and I enjoyed every bite. I've also sampled their affogato and I highly recommend it as well. From fruit flavors to classic desserts, they've got something everyone will enjoy.
Misty Harrison
This was our first time in. Our location is partned with a WhichWich sandwich shop so we ordered both sandwiches and coffees. We got a mocha with caramel and an affogato. The espresso is strong which is nice so you don't have to add extra shots to get a strong coffee flavor. The affogato was a new experience. It is gelato/ice cream (I got vanilla) and espresso. That's it. As the hot espresso melts some of the gelato you get a delicious creamy drink as well as a coffee flavored gelato. 2 amazing things in one cup! What could be better?! The staff was amazing! Best customer service experience we've had in years! They've definitely hired the right people! There were a surprising number of staff when we walked in and they all greeted us immediately and were so helpful. They eagerly answered any questions we had and put us at ease. We will be back! Next time I might try the birthday cake flavor in my affogato!
The only thing I regret was that I wasn't able to add a tip when I paid by card. Maybe I needed to ask, but I didn't. They had a tip jar but we rarely carry cash. We definitely would have given them a tip for the great experience!
Christina Barksdale
The guy working today was extremely friendly and welcoming, offering samples of different flavors. The Gelato was so good!
Eldin Forest
Amazing real coffee fraps, 10/10 better then Starbucks and staff allowed us to try a few thing first givin we’d never been and didn’t have a attitude in the slightest, store has a nice atmosphere to it as well.
Rebecca Wright
I've been to Paciugo several times and I always have trouble making up my mind. Every gelato flavor I've sampled is delicious. The unicorn cup was absolutely adorable and I enjoyed every bite. I've also sampled their affogato and I highly recommend it as well. From fruit flavors to classic desserts, they've got something everyone will enjoy.
SOVA Vinyl Pros
Gelato was delicious, lots of variety. The staff working Sat night was fun, friendly & just enjoyable to be around. Great work y'all!
Andrei Mora
Delicious gelato flavors, with great tropical varieties! A must try is the unicorn 🦄 cup! Comfortable ambience with flat screen TV's👍
Nica Egleston
Best ice cream EVER! They’re so friendly too!
Johnny T
Good service. Quick and easy.