Einstein Bros. Bagels

Went to this location and asked about allergen information, as it says to do on the sign up front if you have allergies. I specifically waited for 5-10 minutes until they had no other customers in line, so as not to overburden the employees. Multiple staff members were extremely rude in response, rolled their eyes, and dismissed me when I asked for clarification about allergens, and did not give me the allergen info I wanted. Worst attitude I've ever gotten when asking about allergens in a restaurant.

Update - Reached out to the company and got completely no response! Seems like an unpleasant company overall, so I'll avoid any Einstein Bros. stores in the future if that's the way they treat customers with special dietary needs.

Closed for the Summer.

And loved the fact that the customer team got back to me with a promise that they would update the working hours!

Thank You!

Average place but good for bagel sandwich meal exchanges. Bagels are alright, nothing amazing. Meal exchange menu is super limited to less than 5 bagel sandwich options out of a massive menu. During peak hours they don't meet GrubHub pickup time so you end up waiting quite a while after it says your order is ready on your phone. Soft serve beverage machine regularly does not have stock of all flavors and is also broken a lot. They also are usually out of stock of different spreads and some of the regular menu items.

I went to this place in between classes for a quick bite. I ordered one of the most basic things on their menu, egg bacon and cheese bagel.

People who had ordered 10 minutes after me got their food before I did. After about 15 minutes of waiting I questioned where my food was. Despite paying, it wasn't on their list of orders, and one of the female chefs looked me in the eyes and said "we made all of them there's no way." Essentially, she refused to make my food. It took another 5 minutes of waiting for another chef to finally make my food. I waited ~20 minutes for a simple bagel, that took them less than 2 minutes to make once they had finally done so.

It should be mentioned I wasn't the only one who complained about their food not being made. So I'm not an isolated incident, yet I was treated like I was trying to get a free bagel.

All in all, the customer service here is some of the worst I've experienced, and the bagel i received was mediocre. I will not be visiting again anytime soon.

Decent coffee and bagels but occasionally if I ordered both a bagel and coffee they would forget my coffee order and I'd wait for >30 minutes, have to remind them, then wait another 10-20 minutes for it. Not exactly a great experience. I'd recommend going to Argo tea or Greenberry in Clark. Only reason I even go here is because it's in Rice.

I like Einstein bagels in general and have had some good experiences in the past. This particular location caters mostly to college students and the quality of the bagels (especially if you get a sandwich bagel) just doesn't compare to other stand alone Einstein's that I've been to. It's OK in a pinch but I try to plan other options so I don't need to stop by here.

It's nice to go here for breakfast. It's very efficient to order with GrubHub for meal exchange. However, the bagels are mediocre. The sandwiches taste very artificial. The shmear was meager. The asiago bagels are great though.

The bagels and bagel sandwiches are good, the smoothies are lacking, and the pop is pop. What really brings this down is the slow service. With no line it took 15 minutes for me to get a basic sandwich. I endes up being late to class. Long waits are regular here.

Nice place, pretty timely service good bagels. Located inside rice hall so a great place to pick up something in between classes.

Good option for a coffee to go. They have many types of coffee and milk. You serve it yourself so it will always be exactly as you like!