Chaps Ice Cream

I always make time to stop at Chaps when I'm on the Downtown Mall. Love the retro vibe with the Western movie palying outside and the 50's era checkerboard floors and booths inside. Friendly staff was very patient and encouraging a our trying samples. The flavors are old school in a good way. Loved the Raspberry Coffee cone I had. Perfect end to a fun visit!

Such a gem of an ice cream shop. If you’ve never been here I implore you to check it out. The ice cream is simply delightful. I had the vanilla fudge and while I usually don’t like hard ice cream, it was still somewhat soft. It was kept as the perfect temperature for serving. The service is incredible here. The atmosphere transports you back to a simpler time. Highly recommend you give this place a try!

We dropped by to visit Virginia Discovery Museum and saw the ice cream shop. It’s just a gem. The kids were delighted to ice cream and we ordered cappuccino and espresso. Nice retro vibe with plenty of sittings and clean place to enjoy the ice cream. They have kids size to triple scoops of ice cream and ample of varieties to try.

This is located in the pedestrian mall. It has an old time diner feel. Ice cream was very good. Staff was friendly. Place was a little run down though. Men's restroom smelled bad. Ladies didn't. Condensation from A/C drips on you. They were out of many flavors. They said come back tomorrow for the other flavors. We spent about $6 per person for ice cream here.

Black raspberry ice cream had too much xantham gum, or whatever stabilizer they used. Ice cream felt warm and gooey. The birthday cake ice cream was very good. Prices are very high. 1 scoop for over $5.

This was some of the best ice cream I have ever had in my life! The Sherbet was incredible, fruity and delectable. The raspberry coffee was a perfect blend of those two flavors. The cookie dough was the best cookie dough I've ever had, very bold and flavorful! We had a wonderful time there, and I certainly would recommend it to anyone in the area! 10/10!

Love this little place, feels a little like going back in time. They have a handful of options to choose from. Not a ton of seating, they have several booths to sit in.

I visited this ice cream place last week and ordered a vanilla milkshake. To my surprise, the milkshake tasted more like a cantaloupe melon than vanilla and it was pricey too--20$ for 2 regular size. While I was a bit disappointed, I don't blame the employee who made it, as the place seems super understaffed and they were doing their best to serve everyone quickly. If you come here, just be aware that the service might be a bit slow or chaotic, but the quality of the ice cream is worth it. And who knows, maybe you'll discover a new flavor combination, like my accidental cantaloupe-vanilla shake.

Great homemade ice cream. Customer service was quick and friendly. The store itself could use some updating, but worth a stop on a hot day if you are in the area.

This 5 star review is for the cookie dough. It is amazing. This is homemade ice cream at Chaps. The oreo ice cream was nothing to write home about. They have plenty of other flavors. I wanted to get the birthday cake or the mint chocolate chip but they were out of both of those. I will have to go back and try them out!!! They have several ice cream flavors to try. The ice cream takes a day to set and get ready so that is why she said they didn't have the birthday cake ice cream available. She was friendly. I am not sure if she is the owner or not. She was an older woman. The place inside isn't the nicest. It is pretty old and run down and typical looking for a place that is old. I am not sure how old it is or how long it has been around. It is highly rated on TripAdvisor, etc. so it is definitely a must if you love homemade ice cream. I don't think you will go wrong here. They offer donuts, cookies, some other desserts and breakfast and lunch as well but we have not tried any of those out. Prices are good for homemade ice cream too. I can't wait to go back.