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Review of Sertino's Parkdale

Sertino's Parkdale: A Cafe for Quick Coffee Fix

Sertino's Parkdale is a cozy little cafe located in the heart of Beaumont, Texas. The cafe is a perfect spot for those who are looking for a quick coffee fix while shopping at the mall. The cafe is open seven days a week, from Monday to Saturday, from 11:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 6:00 PM.

The cafe's primary category is a cafe, and it serves a variety of coffee drinks, including lattes, cappuccinos, and frappes. The cafe also serves muffins and cookies, which are perfect for a quick snack. The baristas at Sertino's Parkdale are friendly and efficient, and the wait time is minimal. The cafe has received positive reviews for its fantastic coffee and quick service.

However, some customers have reported negative experiences with the cafe's staff. Some customers have reported that the staff was rude and unhelpful, while others have reported that their drinks were too sweet or not made correctly. Despite these negative reviews, the majority of customers have reported positive experiences with the cafe and its staff.

If you're looking for a quick coffee fix while shopping at the mall, Sertino's Parkdale is a great option. The cafe's friendly staff, fantastic coffee, and quick service make it a perfect spot for a quick break from shopping.

From the business

"Great coffee for mall shopping"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • No-contact delivery
  • Takeout
  • Dine-in

Sertino's Parkdale Reviews - 18

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Frank Ragsdale

We went to the counter. A young woman was sitting behind the counter, reading a book. She looked up and saw us standing at the counter but instead of helping us, she went back to reading her book. After 2 minutes of waiting, we left.
I wonder if there’s a secret code to get the employee to get coffee for us??

Caleb Christopher

Ordered my regular and girl behind the counter mixed it so sweet I couldn’t even drink it. When I mentioned it was too sweet, she didn’t even offer to make another one. I also tipped her! Date: 10/24/2022 at 3:30pm.

Josh McNamara

Barista was super friendly and wait was very minimal. 10/10 will get coffee again.

Miss Hailey

My favorite place to get a quick coffee!
The staff is friendly & fabulous

Rose

Ok real talk, I think they fired the rude guy that everybody is talking about in the comments, because I work in the mall that this coffee shop is located in and I love them!! They are kind, efficient, helpful, and I have never had anything but positive experience with custom orders. They are better than Starbucks and I have yet to order something from their menu that I didn’t like! Ngl I have converted a lot of Starbucksers to Sertinosies with a single snickers frap!!

Ps. on the rare ocasión that I have had an order take too long, they always give me a complementary Cookie for the wait.

Brianprev

I asked the guy behind the counter for an iced coffee with a shot of esspresso and vanilla. Previously, a lady made this for me at this same Sertino's location and it was great. He wouldn't make it and proceeded to try to explain to me how different coffee drinks are put together. I said forget it I don't want anything if it's too complicated for you. So, don't even try to order anything slightly custom because if it isn't exactly listed on the menu, it will cause mass confusion induced with coffee snobery. Don't worry. I got exactly what I wanted down the road at a chain coffee house with no issue whatsoever. Oh, and they were nice too!

Anjelica Cappello

The workers at sertinos in parkdale mall are all so awesome and sweet. I get coffee almost every day and they don’t even seem to be annoyed with me yet! Truly love their service and dedication to their customers.

Chassidy Grubbs

Always good customer service, I like going here before work. Muffins could be better, drinks are great though. :)

Paige Picard

Everyone there is so so nice and they make the best Coffee also my Mom owns it so I can make my own drinks but when I don’t make my own drinks they make it way better than Starbucks like I don’t even like Starbucks so yeah Sertions wins you should go there

Karah Dunham

Such great staff! They always take such good care of their customers and make the best coffee!

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