Inclusion Coffee

So I visited on Saturday and my experience was great. Staff was super friendly. Drinks were made quickly and well. Then I went today with a friend and had a completely different experience. It was terrible. The girl on the register was super unfriendly, and while I was paying she just walked off. Then EVERYONE disappeared for about ten minutes. There was no one up front making drinks. When a barista finally reappeared, the order behind us got their drink before us. I had ordered a tea latte- when I received it, the tea bag was sticking partially out from under the lid. It was also barely three quarters of the way full, and the milk they added was all foam. It was also EXTREMELY HOT, much hotter than it had been the previous visit. If I'm going to pay five bucks for a tea, I'd actually like to enjoy it. Not sure I will be back.

Coffee was good. I like that they have unique options. The setting is nice and open. Desk options as well as comfortable couches.
My only issue is how loud it is. I opened the door and it was like a wall of noise slapping me in the face. Way too loud. I would recommend to the owners to do two things: First to turn down the music. Most people had headphones in anyways, so it can be turned down for ambience. Second, from an acoustical standpoint, your shop is not designed well. From concrete floors to tin ceilings at parts, sound just bounces over and over. I would recommend places some area rugs to soften the floor as well as investing in acoustical panels for the walls. This will help tame the noise drastically.
Outside of that, the shop is great. Friendly people, open environment, mix of tables/couches, and great coffee.

A very peaceful place to go on a nice study date. Awsome customer service a, say hi to Chris, he’s a great guy!

5* Inclusion is true to its name! They include everyone! AND, the coffee, tea, and baked goods are delicious! The atmosphere is warm and inviting! The decor is a good conversation piece. Everytime I am there, I find something about the decor that I love!

The Owner is truly Angelic! Glad Inclusion is in our community!

The coffee is below average. They don’t financially support their staff either. Beware.

Came for the coffee - surprised by their delicious breakfast taco.

Cool open space with what looks like meeting rooms to reserve for business. Diggin’ it in here.

Asked for cold brew and they were out. Not a big deal, but when I asked for a pour over instead, the barista said "is drip okay? I promise it's the same thing" and what I got was a luke-warm, flavorless coffee that was on the opposite spectrum of a fresh pour over. I'll probably come back, but as far as first impressions go, I have definitely had better in Arlington.

Fun & funky lattes. Yummy breakfast tacos (including vegan option). Friendly staff. Chill vibe.

Just a note, the breakfast tacos oddly take some time to heat up. They are good and worth trying... but keep in mind you may have to wait a little bit.

I’m obsessed with this place! My first time here the barista was super patient and helpful when I was trying to decide what to order. The baristas are always nice and when they call your name it’s never in a stressed/angry tone; just neutral/calm. So far I’ve only been ordering the horchatte because I’m scared to try new things, but the horchatte is an excellent mix of flavors!
The only complaint I have is I wish there were more sizes for those days where I just need an extra hit. And also parking is limited in the front; more often than not you have to park in the garage but the benefit of garage parking is no sun beaming down on the car.

Coffee was awesome. Great ambience and I got some work done as well. Staff is very friendly.