Joe Muggs

I walked in when they had just opened. The service was great! The gal that made my drink was very friendly and made me feel welcomed. I ordered a peanut butter cup frappe, and it was delicious!

Ordered two drinks from a girl. She seemed to be the only one who knew what she was doing, but went on break and didnt finish helping us. There was another girl who came in, who had to call and ask her for help cause she didn’t know what to do… This new girl took other orders and hadn’t made our drinks! and even skipped us and gave another person who ordered after us their drink. The wait was literally like 30 minutes. As someone who works in a coffee shop, frappes do not take 30 mins to make, and there was basically no people there until well after we got there… Our frappes were good but for some reason they tasted different even if it was the same drink. The service was just pretty bizarre and slow.

They are usually good with customer service but I waited for ten minutes and no one showed up

Inconsistent drinks (ordered 2 of the same drink and one was totally different/not good at all) and barista had as little interaction with us as she could, wouldn't even crack and smile or verbally acknowledge anything. While we waited for our drinks, other people came in and she continued to ignore them til one guy came in. She perked up and suddenly became bubbly and greeted him as he walked in. Super awkward experience and def not worth the $$.

In my search for coffee in Abilene, this seems to have ended up my defacto choice at least until the movers deliver my stuff. Joe Muggs (inside Books-A-Million in the Mall of Abilene) is the best coffee that I've had in town.The staff (which apparently rotates from regular bookstore staff) has been friendly and made an excellent latte both times I have been there, and the other coffees were quite good as well (according to the fiancee). The fact they aren't dedicated baristas is a bit concerning, because potentially you could get a bad cup from someone who didn't care, but it hasn't happened yet.

Joe Muggs coffee of the day, sets my time at Books-A-Million off on a wonderful note. Sipping on coffee, with two sugars, and a little honey, all the while browsing through the collection of old and new book titles. No better time is had 😊!

My granddaughter loved her drink. We wanted to try the cherry drinks, but they were out till the next shipment comes in. So we will be back to try the cherry drinks in a couple of weeks.

Appalling service. Waiting in line for more than 30 min. 1 person only accepting orders, cashing money, preparing drinks and serving customers.

The music they play the place itself is all beautiful and quite and relaxing the food and drinks were great and the employees were polite not even a wait too

Good coffee. Good place to sit and relax while your kids go crazy with books.