Cottonwood Bistro

Good coffee good food but Ive never felt so unwelcome in a place. The staff is always rude and could care less if you're being helped or not. Super disappointing, will not be returning and will not recommend to others. Don't want others to feel the way I have every time I've been there.

I had visited this place a couple times to do meetings at, most of the time after my client's have confused it with Cottonwood Coffee shop on main street. Out of nowhere, I get told that I have to leave. The man I spoke with said it's because I have been in 3 times and haven't bought anything. I gladly said I would buy something and he said no, you have to get out of here. I went up to the counter and asked for the manager's business card and he said that he was the owner and then I asked if I could leave a review and he said go ahead. I went back to my table, was leaving a review and he said "Go do it on someone else's WiFi," even though I was already on my phone's hot spot. Not sure if this guy was having a bad day or what was going on but being from the Brookings area, this was just beyond rude. Most coffee shops allow you to come in and do your work at them, Starbucks, Caribou, etc without having to pay anything.

The food was amazing! They atmosphere was great and the food quality was great for the price. I will definitely be going back for breakfast! Might have to try a lunch or a supper!

Ordered an apple turnover and got blueberry instead even after she confirmed I asked for apple. In the very same visit I got a turkey melt when I actually ordered a tuna melt. And I know that I didn’t accidentally say turkey because the tuna melt is the ONLY sandwich I ever order there. Still giving 3 stars since the food is quite good and they don’t skimp on the fillings in their melts.

The customer service in this establishment is completely sub par. Order a menu item that was delineated to have only one or two things on the item and upon ordering asked to with hold one of the items unaware that it contained other items not stated on the menu. My suggestion would be if you are going to delineate on the menu delineate all items or no items. And work on your customer service. I was told I would be charged again full price to correct the item.

I enjoy the main street location of this coffee shop. It’s warm and inviting, there is comfortable seating options, the baked oatmeal is delicious, and the baristas are very friendly. I highly recommend Cottonwood in Brookings, Sd.

First problem, the guy taking our order had no business dealing with the public, bordering on rude. 45 minutes later when people were being served who came in much later than us my daughter questioned the order and was given attitude. Finally asked for our money back and left.

Had breakfast here everyday while visiting an old skydiving buddy. Great service, good food! Highly recommended.

Great place for breakfast! Not cheap but still reasonable for good quality, non chain restaurant food. Nice upscale, cafe atmosphere with real art on the walls.

Food and coffee was great. Nice surprise!