Reviews (100)
Amazing coffee and fast service!
I was in a few weeks ago to pick up a coffee drink and the customer service that I experienced is still bothering me. I ordered my coffee and then of course was presented with the tip option on the screen, I chose "no tip" because I don't believe in doing something just because it's in front of me. If someone goes above and beyond, then sure sometimes I'll tip. (I've been a server for YEARS and very much understand how customer service works). I sat at a very nearby table just waiting for my drink to be called out when it was ready but the girl who took my order came over to me and SLAMMED my drink on the table without saying a word. I was actually shocked and felt very uncomfortable... caught me so off guard. Very uncalled for and because of that I will not be back.
Not a good first experience here. Decided to stop by and have lunch outside. After ordering and sitting out front, the lady brought me my food and I said "I had ordered a water as well" and she turned around to walk away saying "there's water inside". How was I supposed to know you had to serve yourself? I wasn't told this or given a cup by the cashier. So when I went inside and finally located the little water dispenser, there were no cups. I went to the register and asked about my water and she handed me a cup with no ice and pointed across the room. When I went to fill up my glass, the water was almost empty. So I ended up with a half a glass of warm water with my meal.
Green Chili dip and French Apple pie were delicious; good service
Best atmosphere for working by far. Coffee is always good and the rotating selection of pastries and other foods always brings me back :)
The male working on 4/7/2023 was horrible. He mumble and wouldn’t repeat what we ordered when he gave us the drinks so we didn’t know who actually got one drink. Would not go here again.
The staff is wonderful, and the coffee is pretty good, but my only downside is that the coffee is expensive, so just be prepared for some sticker shock.
Great place to grab a coffee and chat with friends!
Lovely place!! I loved everything about Coal Creek! The decor, the nice selection of teas (I don't drink coffee) and the fact that they'll refill water from your teapot, bakery items (didn't try larger meals), the ambiance... and, there's PLENTY of power outlets. I was just passing through Laramie, but it would definitely become my regular coffee shop if I were living here. 🌞
I really wanted to like this place, but unfortunately not the case. The food was not good. We had a BLT and French toast. The BLT must have been microwaved; the whole thing was soft mushy. They did not have syrup for the French toast, and even if they would have, it was not good. Bloody Mary tasted awful. When asked if it could be spiced up, she handed over a bottle of Tabasco. Mimosa was great! Service wasn’t good. Bill was really expensive. Bummer.
Pretty much Starbucks but locally owned. If you like hipster vibes then check out Coal Creek. They've also got a taphouse.
cute place to hangout and do homework... but the service is bad and the food and drinks are overpriced and mediocre.
The beer was great! The food was not at the level we have experienced over the past 20 years. The French onion soup had a strange combination of flavors. The pizza, though advertised with mozzarella, had some kind of Velveta-style cheese the stuck to the roof of our mouths. The cookies were rock solid and the lemon bar only had a faint taste of lemon. We are hoping that this was a fluke!
Stopped in for a coffee while in town. Nice atmosphere,cozy,locals were great... coffee was alright👍
Nice atmosphere & friendly staff however chai tea was an odd flavor IMO. Prices seemed high - $14 for a large chai and a coffee cake.
I wanted to like this place because it is convenient to my home and work, but I've had a bad experience every time I've been here. Last time I went I ordered a grilled cheese. It had one tiny square of cheese on it so I showed an employee and they said it looked like they didn't put enough cheese on it, but she didn't offer a new one. Today I ordered a large pizza and chai and the pizza was TINY. I thought they messed up and gave me a small but when I told the cashier she said the "dough wasn't rolled out well" which made it look small. Essentially they weren't willing to do anything about it either time. Also the chai tasted like plain water. I will not be wasting my money here ever again.
Ordered a coffee of the month and a caramel macchiato, pretty standard universal coffee order. Came out straight foam with no coffee flavor and an espresso which is not what we ordered. Extremely disappointed and a waste of $20.
Best local coffee spot in Laramie & SE Wyoming! Great food, great coffee, great friendly service, and great whole bean! Shop Local!!!!
We love this place! So peaceful. They generally have really experienced staff.
I placed an order for pickup yesterday through their website. When I got there I was informed "they never got my order". Proceeded to have to wait another 25 minutes for them to make my order. Cashier also wanted me to pay again even though I had already paid online and had proof of my payment. Food was good just disappointed with the customer service and wait times when I was there on time to pick up the order I placed online.