Reviews (100)
Was ignored at the walk up window, even when no cars were there. Told their online system was down, so they made my order there. They gave me a normal size, but had ordered an extra large. I let them know and they just shut the window and put the drink back in the blender and added ice. Coffee came out too icy and staff was very rude. Save the trip and go somewhere else.
The coffee I ordered was great! I would definitely recommend this place to anyone looking for good coffee.
Good drinks good food good service
First time to drink black Rock coffee. Am very impressed and will stop again when in the area.
Great service. Good energy drinks and coffee.
Wonderful customer service
32 oz green apple and wild berry smoothie
I ordered a 16 oz Americano, tipped $2, and asked them to put 2 or 3 ice cubes in so I wouldn't scald my tongue. They put so much ice in that the beverage was room temperature by the time I took a sip. I went back and asked for a hot Americano, and the gal made it, but was visibly put-out, and looked at me with disdain. I'm not going back here again.
Coffee is mediocre and what's up with only 1 size which is medium wth..they should forget abt being in the coffee business and bring Roasters back..
They were polite, the coffee tastes good, and most importantly they were fast.
This was the worst experience ever. Worker was pretty rude. And to top it off the matcha had big chunks at the bottom of the cup it was not drinkable. Not coming back again.
this place is so rude to the customers. i went in with my twin sister and it was our birthday, i told the lady who was taking me and my sisters order that we were twins. she said “i can see that😒” she was being so rude not wanting to give us the drink that we asked for. we were patiently waiting for our drink and it took about 20-30 minutes when there was barely any people there and a lot of staff. One of the workers is friends with my cousin and she told her that there used to be mice in the drink area and around the sitting place. i wouldn’t recommend going here. thanks!
Great coffee and service.
Great staff and knowledge behind products
The barista was a little lost with our order. Sent it back 1 time to add more cream. I had asked for extra sweet and didn't realize until after pulling away, that it was far from sweet. Also I ordered cold brew, but she poured from the a "hot" container and the ice melted...kinda of defeated the purpose of "cold brew"
Good coffee good people, period!
Friendly staff, prompt service, superb coffee. Trifecta accomplished!!
I love the rocket, extra shot, blended with whip and it's great Everytime!!
Honestly love roasters but my heart goes out the workers, I’ve recently started going earlier than normal and there is alway a line of cars and people at the window but only one barista, because of this the wait is always longer. I know it’s not their fault but managements. I hope they realize that it is a busy time and start scheduling more than one person.
Love this place employees are real patient for newbees