Reviews (92)
(EDIT FOR BAD REVIEW BELOW) Upon reading my review that I previously posted Dilly Dally reached out to me and made it all right. They apologized for the inconvenience that had cause myself and my daughter and told me about some new training they were putting into place. They also offered a replacement of our order that we originally purchased for our next visit. Recently we went there and ordered the same items and we were very pleased with what we got. The root beer float was spot on and my daughter's hit fudge sundae actually had hit fudge on it this time around. I am very pleased by their response from my previous review and even more pleased as to what was done to make the customer experience much better. Thanks so much!!! Was pretty disappointed with the service and staff today (approx. 5pm on Friday 4/14/23). My daughter and I were greeted coming through the door which was nice. We went to order ice cream and was informed that there was no milk for sundaes, on a Friday and they were not stocked with cones or cups. Everything looked empty and barely organized. My daughter ordered a hot fudge sundae and I ordered a root beer float. The lady making the orders had no idea how many scoops a sundae got nor how big a scoop a float got. She was back and forth and was very confused. My daughter's sundae was pitiful in presentation and taste. She had to squeeze the "hot" but not hot fudge from a tube and my daughter said it was very bitter. The ratio of hot fudge to ice cream was extremely low. And my float was ok. Not the best but ok. When we recieved our order and were on our way out we were barley noticed by the gentleman behind the counter with headphones on. If I had not had an issue with the door then he would have never have noticed we were leaving. I'll go back only because the Dilly Dally is an iconic part of Salem but I really hope they can improve on the feel and presentation of what an ice cream shop really is.
The amaretto cherry chocolate ice cream is AMAZING
Great ice cream flavors. Good service! I love the atmosphere and enjoy sitting outside.
Go get some delicious ice cream
This is a quaint country store specializing in local products. It's off the beaten path but we'll worth seeking out.
I like this place. Their soups are outstanding. When it gets hot, it's a nice little oasis from the Greenway.
Nicely renovated old convenience store with good ice cream and cupcakes. A fun place with friendly and attentive staff.
We didn't eat here this time, but just browsed and shopped all there in store items. Definitely I would recommend stopping in.
One degree of separation at Dilly Dally for me...great menu and great fun! Big recommend!
Nostalgic neighborhood and Salem staple offering local general goods along with food and ice cream. One of our favorite lunch spots!
Great place
Great neighborhood store
Best ice cream in town!
Very friendly staff,great products a variety to choose from..good hots dogs, chicken salad, pimento cheese,,hot dog chili...
Love this place drive an hour for it
Good quality of food, friendly people :)
Kewl little store
Charming store with friendly staff and delicious ice cream in fun flavors! Loved the lemon cheesecake ice cream. A great find during a road trip break!
Love Dilly Dally, but was very disappointed today when my favorite-in-the-whole-world Dilly Dog was totally different. Slaw, chili and bun were different, and maybe even the hotdog. Very sad! Hope they go back to the better product!
Chicken and dumplings are great just alil pricey in my opinion. They were different the last time I got them, thinking maybe someone made them idk. Just make sure you stir them up, the big chunks of chicken are always at the bottom.