Reviews (100)
I was very frustrated being here yesterday. I was meeting here with a friend in order to do a little "work party" for two or so hours. I got a muffin and a drink here and would naturally give this place a higher rating if it weren't for the service. I know people have good and bad days, but working in customer service, it is really important to put on a happy face and make people feel welcome. When I arrived, it took a while to get service (I am 9 months pregnant, so standing in line a while is not comfortable), and when I did, I was greeted with someone who was short with me and just put in the order and left when I was paying. I just shrugged it off, but then when the place had 20 minutes left till closing, the same person told us we had 10 minutes, and again 5 minutes later the same. It was pouring outside, and we had umbrellas, but were hoping to soak in all the time inside. I worked in customer service. I get wanting to close on time, but the reality is you are open until you say you are, and so it is rude to make people feel they have to leave earlier, and to keep reminding them. I truly don't want to come back here after this unpleasant experience. I am hopeful it was just this one customer service person and maybe other people working there are more pleasant.
Every time I go, I get the same drink (Brown Sugar Breve) and the size is wrong 90% of the time which I don’t understand because their menu says it ONLY comes in an 8oz. There is a huge lack of flavor and the taste of the drink is always altered because the size is wrong. The staff is decent, but could be friendlier because I wouldn’t be writing this review if asking for my drink to be remade seemed like a hassle. I work in customer service and I understand serving others can feel overwhelming, but it always sucks being a customer and feeling like you aren’t allowed to be satisfied with what you paid for.
First I just want to say the breakfast sandwich was to die for! I got the cold brew latte and it wasn’t really my favorite, but not bad. The vibe is great with beautiful outdoor seating! This place was a little tricky to find. Since all the shops and restaurants are facing the lake, when you pull up it feels like you are at the wrong place. Just find a parking space and walk, you’ll find what you’re looking for!
Horrible and pretentious excuse for a coffee shop. Rude staff and their pastries are days old. McDonald's has better service.
Amazing breakfast tacos & biscuits-n-gravy with poached egg on top with a small salad.
What can I say, we really love this place.
Always an enjoyable casual stop for coffee and more including breakfast dishes, salads, and sandwiches.
A great place to stop for Sunday morning coffee or brunch. Live music on Wednesday evenings.
Looked promising for a good coffee and pastry after a walk on the trails. The cortado I ordered was passable but nothing special, and the side order biscuit took the kitchen so long I walked out without it. Could definitely benefit from more attentive service at the counter.
Great service and staff, dinner is amazing, and drinks a yummy, great wine selection of course! Favorite dish Ahi tuna Soba Salad and Curry Cauliflour, and the chef adds fun items, favorite returns for the season change! Great coffee and tea selection with kind and helpful batista team! Yummy breakfast, Croque Madame, Biscuits and Gravy, and Avocado Toast are my favs! Favorite Coffee house!
Great place and awesome coffee & food. Wonderful location overlooking Lake Anne. Amazing spot!
I love cuban sandwiches in general but here they use a relish mustard that I didn't like it at all. The rest of the food is good.
Beautiful cute hidden away place. They are self-serve every morning except for Sunday brunch so don’t expect any wait staff. They have seating upstairs which is usually full every time ago (they should open a second location). Food is fresh and always quality. They are gluten-free friendly as well. The wait staff isn’t always super knowledgeable about GF but they offer gluten free bread and are super friendly about customizing orders
I was very patient with this place for a very long time and going there to support a local business even though the way staffed behaved was not the best. I would understand a cold and mean faces of staff if it was once or twice. They might have had a bad day. But it can’t happen every single time. People at the front are not responding to your questions, tables are not being cleaned for 20-30 minutes when you’re sitting there and there are no other empty tables. I don’t know I understand all these people who support this business or maybe there are not many option at lake Anne. But I’m done with this place.
Good service but wish it had more vegan options. Good for meat eaters
Another really fun dinner date at LACH. Food was delicious and the jazz music delightful. (Zoe & Parker are great!) We always enjoy our dinners there and we are lucky enough to be in walking distance! We had duck and hanger steak and yummy brussels and bleu for an appetizer.
Best breakfast sandwich I’ve ever had. Got the bacon and Gruyère (sp?) on biscuit and BF got bacon and cheddar on croissant. Hands down! Also the wait staff staff was superb! Super friendly, attentive, and knowledgeable!!!!
Excellent breakfast tacos. Service was great too
Definitely coming back again to try the breakfast tacos. Warm atmosphere with enough tables on both levels. Coffee is okay. 4 stars because the wait is usually long even without much of a crowd.
This place was fantastic, especially on a warm winter evening. And Kaley (Kelly?) was absolutely the best!