Reviews (100)
I was so excited to run across this place. I used to go every day and was sad when it was closed. Ordered a XL mango iced tea with anticipation of enjoying my favorite drink from years ago. Only to have it taste like coffee. You can’t make tea and coffee with the sale equipment. 🤮 Drink gets 0 stars, but upped my review because the girls working there were nice. The reply by management/owner is to email customer relations however I had already done this prior to leaving a review. I still have yet to get a response to that email. Seems as if this is a blanket reply to make it seem like issues are being addressed, however it has not been addressed.
Cup full of grounds so yummy NOT
If I could give 0 stars I would. Waited 10+ minutes in line. Once it was my turn to order, was told they technically closed 2 minutes ago. Totally unprofessional. (2/5/23 @ 5:02 pm).
Don't care about costumes
I got the hot turtle moca and it was very good.
Great coffee
The customer service is amazing at this location. After a little mixup with our drinks the staff were able to help us out right away.
Just better quality across.
This was a nice place to get coffee on our way home from a trip to VA. The coffee tasted great and the customer service was exceptional being that we came right before close. 4 stars, because they were out of a lot of ingredients on the menu board and it was terrible trying to find the place via Google maps. It is within a gas station, so you will have to use the gas station entrance to access this coffee shop. Otherwise, this is a great place for good coffee.
Great surprise when we were driving through. Staff was friendly and got our customized orders right. Place was super clean and nice.
Amazing customer service, best coffee I have ever had.
I love Caribou, I do. But, there is a serious problem with work ethic at this location. Opened a hour later than posted time yesterday. Then today they just don't open at all. Well after the posted opening time, employee comes in to post this sign and leave. Total disappointment.
Drinks are great and friendly service BUT that's only IF they are ACTUALLY OPEN!!! Sometimes open at 7 am but CANT count on them to be there.
We got the hot chocolate and chai tea latte which were made to perfection. It's pretty next to the exit on the interstate. Great service by the staff. They were very warm and welcoming. 🙂
Stopped here after a long day of traveling and got an iced campfire mocha. The employees were super nice and the coffee was amazing!
Staff extremely rude I asked for a turtle mocha cooler I got a hot drink. Then they got mad and forgot the ingredients that all went into the drink makes me hesitant to go back
Wow! It looks like a nice coffee shop but i did not have the honors to enjoy it. I was in the area for couple of hours and i thought it would be great place to sit down and do some of my studies on Monday. Guess what they closed at 12:30pm! There was no big reason to close it. And this is the only coffee shop in the area! So sad and disappointing!
Tried Regular Large Ice, It was great and pretty good blend ,I will keep it in mind stop here again in future , And Melissa was great with taking our order , will be back again .
I stopped here on the afternoon of 11/19. The employee was a complete jerk. She must have been intentionally trying to be rude. Coffee was poorly made. Tasted like water.
This has to be the most rude staff I've ever dealt with. I ordered a Mocha Mint Cooler.. the womans son was with her and she wasn't paying attention. She made it hot... even though I said "cooler". Then when I said it was meant to be cold, she snapped at me that "WE JUST WENT THROUGH THAT" and rolled her eyes. Then I left because the whole thing was quite offensive and she started screaming "are you serious??" at me. I wasn't rude to her. There was no reason to treat me like that. The whole thing sucked.