Reviews (100)
As a delivery driver I understand wait time is always crazy. They made me wait like 45 minutes for a small order thing. I’ve been here several times and when they don’t have the item they don’t care. Awful place to make an online order.
What happened? Did they change the recipe? If I wanted a bagel that tastes like cheap bread, I would of gone to walmart.
Loved it! Employees were very nice! Food was delicious!
My Husband and I had and early morning date and decided to pick up some breakfast from Einstein Bagels in Provo! Everyone was so friendly! I didn't know what to get for my husband, who was waiting in the car, so Kevin gave me some suggestions! The husband was so pleased. 😄 Fast service, yummy breakfast, happy people! Perfect way start my work day!
Great breakfast bagel! No wait, fair price, and great service. Doesn't get much better than that.
They are always so friendly, their customer service is amazing . We love visiting this location when we are in town.
Great service, great bagels
Love this place! And the staff is friendly, and seem to enjoy their job. They are quick to help me carry my order to my car if I have a large purchase.
What a great store! Everyone is so helpful and friendly. Even though it was a change, removing the tables keeps the inside uncrowded, open, and clean - particularly when there is a line. Thanks Einstein Bagels Provo!
This place is super yummy but when you walk in it feels very COVID-y. I really don’t get how they don’t have a drive thru but also don’t have seating inside, it’s like the worst of both worlds. After you order you just have to stand by the wall and it feels like I’m reliving my high school dance worst nightmares there. Please put seating in there the public needs it desperately.
I came to Einsteins to specifically get a cinnamon sugar bagel and when I went in there were two in the basket, they let me order it, and then after five minutes they told me they were out of cinnamon sugar bagels. They didn’t tell me this but I know they gave it to an online order. They definitely give priority to online orders which seems pretty unfair to me. Also they have no seating in there even though it’s a big space. It makes it uncomfortable to wait in there. COVID is over, bring seating back!!! Seriously!
Such good bagels, and the orange juice isn't bad either!
I pickup bagels early in the morning for work meetings and these people are always on time. Of course they're the best bagels and the honey almond schmeer is amazing. We've also ordered the breakfast sandwich boxes and they're also delicious.
Great bagels but the wait was a lot longer than expected. Waiting over 20 minutes for a bagel with cream cheese after waiting 10 minutes to order does not get a 5-star.
Delicious bagels and fast service but kinda pricey.
They had 6 to 7 workers taking care of an online order and I stood for 5 minutes waiting to be helped. One worker did say "hi" and then went back to work. This has happened at a couple of locations. I understand that online orders need to be done but where is the customer service for your face to face customer. I wanted 1 bagel so the order with 50 sandwiches is more money and more important.
I used to go to this location every Friday and order their Nova Lox toasted, no onion. They could never get it right. It either wasn’t toasted, or there was onions on it. One Friday they made my order 3 times, the 3rd time it was wrong, I just gave up, and took it. I don’t go to this location anymore, I go to the one on University Parkway, near the Orem mall. They get my order correct.
Super great experience with girl at check out. Wish I would have gotten her name. She was helpful and happy to get everything for me at 7am. Coming back for sure.
Einstein, what more can you say? A great snack but you can't sit down. I want a coffee and a bagel and I want to sit and enjoy it.
We were ignored for 10 minutes standing in front of the cash register and had to ask for someone to help us. They ended up serving other people before us even though we had been waiting and those people took the last of the bagels we were trying to order. The store was filthy and we found hair in our food. Not a pleasant experience at all. This place needs to be cleaned.