Reviews (100)
Great service, gets your order quick, and great coffee. I live in Rockwall and I make my way out here because it is that good!
Coffee actually tasted like coffee which is a big surprise if you're coming off of Starbucks. Seems to have a fairly generous rewards program. Definitely worth a visit if the vibe of a hipster coffee bar sounds appealing.
No complaints, good coffee and quick service.
Friendly service and good coffee! Plenty of space and tables to study. Clean as well.
Nice place, good coffee. The ambience and atmosphere is awesome.
Nice place to chill. My favorite coffee is banana mocha 😋.
Note to self if you want a cold brew just except a iced coffee.
I just wish we could get a black rock in Rockwall, Texas!!!!
Good as any coffee shop. Starbucks is more comfortable and slightly cheaper. Coffee is tasty. Go ahead and come in. It's a safe choice if not top notch.
I’ve been coming here a year and like this place but dear god please, please turn down the speaker box. I’m to the point I don’t want to come because it is way too loud, I have mentioned this 2 times and they let me know the manager will not turn it down due to some that can’t hear…. So I guess we’ll see what happens.
Unfortunately, I am changing my 5 star review to a one star. They are starting to go downhill. The last 3 times we went we paid with cash, we asked the drive thru worker if we could put in our phone number for rewards ( free drinks) and they both said ( twice we had the same girl) your rewards number is on the card. How can our rewards number be on the card when we paid cash? Are they keeping the reward points for themselves? Also, this last time we had to ask the young lady for our change back after she gave us our drink. Did she automatically think I was giving a $3.00 tip. Very disappointed lately.
Went to get GC'S and ask for 14 got 15 couldn't undo the order so got stuck with 15 of them. But did offer a free small coffee for the inconvenience.
Half the time they either aren’t open when they’re supposed to be, they don’t answer their drive thru, or they will ignore you standing at the counter. The other half of the time when they actually serve you they are very nice
I really love their coffee! Some of my favorite in the area, however their service recently (within the last month really) has not been the same. I have had 2 frustrating experiences in their drive through including today where I waited in line for about 10 minutes in the morning for a coffee while all those in front of me get their drinks (pretty reasonable no big deal). However when I get to the intercom I’m greeted with “give me one minute” while I wait there with a stack of cars behind me for 6 minutes before I just pulled off. The entire drive through in front of me was entirely clear, just overall a frustrating experience.
Literally, the blonde is my new addiction. On my way to work. Super yummy. I use the drive-thru and typically spend 15 minutes waiting. The coffee is worth it. Only been twice.
Love this place! I wish we had one in Tyler, TX!
Excellent customer service! Every time I come here they are in a good mood and are happy to serve you. Polite, thoughtful, and courteous. Plus the coffee is amazing!
Wasn’t impressed the last 2 times I went. To the management, I would recommend dress codes for your employees. Customer service could vastly improve. It wasn’t that busy this morning but the managed to mess up my order which another employee caught. That’s fine, nothing is perfect, however it all just seemed very chaotic. An improvement in customer service would look like handing your customer their order with a friendly demeanor and a thank you. Placing the coffee in front of me, not making eye contact and just walking away doesn’t encourage me to want to come back.
Great stuff. Suspecting this will take out Starbucks
Enjoy Black Rock over Dutch Bros and Star Bucks! Always a fast quick line, friendly staff, and great food/drinks