Real Coffee Club
Coffee shopCoffee shop

Dunkin Donuts

★★★☆☆ 3.0/5 (100 reviews)
$
13649 Eastlake Blvd, Horizon City, TX 79928, United States +1 915-265-7842 Website
Dunkin Donuts Dunkin Donuts Dunkin Donuts Dunkin Donuts Dunkin Donuts

Reviews (100)

Eddie Longoria
Eddie Longoria
★☆☆☆☆ Jan 20, 1970

OLD, STALE AND HARD. I contemplated on driving to Krispy Kreme to by doughnuts for my Daughter's Birthday to take to her school. I decided it was too far and not worth it since we have DD so close. BAD CHOICE. I bought 3 dozen doughnuts and was very dissapointment. They were hard and stale.

pi jake
pi jake
★★★★★ Jan 20, 1970

Great place. Delicious refreshers and ice coffee. I visit several time a week. Friendly staff. Also take my doggies and they get a treat. They love it. Use app to get credit for more stuff.

Viridiana Madrid
Viridiana Madrid
★☆☆☆☆ Jan 20, 1970

I went to this Dunkin it's always something different that happens this time they gave me my drink but never mentioned that they were out caramel and chocolate syrup and not only that but did not give me a straw. We also asked for strawberry frosted donuts and they gave me chocolate frosted. We will not be running on Dunkin no more.

Methtical89
Methtical89
★★★☆☆ Jan 20, 1970

Been trying to get the Rockstar punch drink for a week now. Been several times, morning, afternoon night and it's nearly impossible to get. On 3 occasions I was also missing items from my order and one order was wrong. Just need better organizational skills and a better stock of inventory

Aaron Equinoa
Aaron Equinoa
★☆☆☆☆ Jan 20, 1970

Can never make order correct, slow slow service, rude service

Juan Martinez Martinez
Juan Martinez Martinez
★☆☆☆☆ Jan 20, 1970

slow service, been waiting 30 min for 2 refeeshers

Alisia Lopez
Alisia Lopez
★☆☆☆☆ Jan 20, 1970

Staff needs more training it doesn’t take 8 people to take an order and make one persons coffee they ignore people when you come in and takes for ever to get a simple coffee or donut ordering ahead they lack also

Ale Palacio Becerra
Ale Palacio Becerra
★★★★★ Jan 20, 1970

Very friendly and they always leave my coffee perfect.

Jaimie Walker
Jaimie Walker
★★★☆☆ Jan 20, 1970

Food: I ordered a dozen assorted donuts and was given a pre-made box with stale donuts in it. Service: The young womans at the register had no customer service skills but the other interactions I had with employees were phenomenal. Atmosphere: It was nice and cool temperature but the sun beams hars through the front windows and there are no shades to protect you from it.

Steven Castro
Steven Castro
★★★★★ Jan 20, 1970

They're tightening up their shot group at this location. Great to see!

Sasha Morales
Sasha Morales
★★★★★ Jan 20, 1970

Delanee was such a great service and was so nice! <3

Rosalba Barrios
Rosalba Barrios
★☆☆☆☆ Jan 20, 1970

The donuts are always dry and lack of quality. Worst customer service

Terri Reed
Terri Reed
★☆☆☆☆ Jan 20, 1970

Donuts always taste dry and stale. Awful.

gerardo hansen
gerardo hansen
★☆☆☆☆ Jan 20, 1970

Super slow, always get something wrong

Toxic LoneWolf
Toxic LoneWolf
★☆☆☆☆ Jan 20, 1970

Been here numerous times, they are always unreasonably slow. Some employees are doing their best while others are slowing down the whole team. It tool 20 minutes for my order to show up, wrong. Never going to get from them again until they can show they can work in a timely matter.

Cheslie
Cheslie
★★★★★ Jan 20, 1970

Great customer service. Friendly staff

Tim Chester
Tim Chester
★★★★★ Jan 20, 1970

Free WIFI. Great staff and food. Order on the app and it will be ready when you arrive.

A. B.
A. B.
★★★★★ Jan 20, 1970

I've come many times to this Dunkin' donuts before but this time I encountered a gentleman by the name of Robert which was very professional and polite.

Reonna Quinones
Reonna Quinones
★☆☆☆☆ Jan 20, 1970

The 3 times coming here everything the donuts are crunchy. Like old? Won't be going back.

Angela Valenzuela
Angela Valenzuela
★★★★★ Jan 20, 1970

Customer service excellent and everything is delicious 🤤😋🤤