Reviews (39)
Charged me extra for whipped cream without telling me it was extra, and also added extra charge for “extra drizzle” when I didn’t even ask for it.
Didn't get to really taste my coffee...it was lava and the lid decided to quit life and I got to start my vacation with a scalded hand and stomach. Delightful!
This is one of my favorite spots to stop by when I am flying out of BNA.
I’m pretty much the only customer, the girl rudely takes my order then forgets about my sandwich for 30 minutes when I’m the only one waiting and she sees me standing there. I ask about my sandwich and they ask me if I have already ordered. Of course, I’ve been waiting half an hour and my flights about to leave. Only then did they go put something in the oven and when I requested a refund for the item they said their manger wasn’t present and couldn’t refund me. Absolutely ridiculous experience. 0/10
If there was a zero star option that be the option I'd pick. Got a cup of large cappuccino and it was just straight foam felt like 1/4 of coffee and 3/4 foam. It ened up dropping on the carpet and because of the lack of liquid in that cup it evaporated into the carpet in seconds. Customer service sucks. I wish I walked further to another place. I just left that place and felt the need to do this review.
2 employees. 1 appeared to be in training and the other was the trainer. They were doing something with coffee. I found food and waited. NO GREETINGS, NO ACKNOWLEDGEMENT. I was the only patron at that moment. The trainer look square in my face and went back to doing something with the coffee. I left and went to another spot and bought other things. When i passed by they had help 1 other patrons. Her name is Emery I believe. I just wanted service and kijiji couldn't offer my that.
Best coffee spot in the airport. The woman who was working was incredibly patient and kind with me and other stranded people from delayed and cancelled flights
Ordered large cappuccino but received a cup of mostly foam and about a quarter cold coffee. Sullen unfriendly staff serving. No time to return to store now but never again :(
Coffee is delicious! Mocha coffee is with coconut flavor, so it is special to me. Lattee is also tasty.
Staff was very nice. Coffee was good.
This place has the worst management I’ve ever seen. The employees are nowhere near trained so they don’t know how to make coffee, not to mention they haven’t properly cleaned the ovens or espresso machines in months. You’re better off waiting in the long starbucks line down the hall. They also underpay all of their staff which I guess makes sense since none of them know how to make the coffee. Stay away from this place, it’s a waste of your time and money
Go anywhere else in the airport
Coffee is bold and smooth. I love this coffee so much I had to Google it to see if I could purchase to use at home. Glad I found the site.
Solid cup of coffee and didn’t have to wait an hour in the Starbucks line. Good people
Great coffee, fast service. Perfect for a day of flights
If I could give zero stars I would. The two women behind the counter could care less about 6our order or getting it correct. Paid for a large, the girl handed me a small, when I said I paid for a large she got very confrontational and argumentative. I took the small, tasteless cappuccino. Do yourself a favor; hit Chick Fil A or the Starbucks that's going into the terminal. 🤬
Good quality coffee, friendly service and open early in the morning
No espresso drinks available although they are part of the menu…cold brew was terrible
After a long week of traveling and an extra early morning, CJ (on the B side of the airport) was a breath of fresh air. Very kind and helpful with my pastry selection. Thanks, CJ!
Friendly service!