Reviews (100)
Friendly staff, good service good coffee, what more to like. Thanks Ugly
Love this place! I grab a coffee and a sandwich then swing round to eat it by the lake in the park around the corner! Great location, delicious coffee, great food and friendly service!
Good coffee and lots of fun mugs
Love our towns cute coffee shop!! Great coffee and food choices. You can get hot or cold coffee varieties and the food is good for breakfast or lunch!! Friendly staff!! Love all the mugs!! You guys are great!!
It wasn't my best white chocolate mocha but it was really good. The atmosphere was awesome and I really enjoyed my visit. The staff was friendly and helpful. I look forward to visiting again.
I loved this place! My tea was so very good!
I stopped by to grab a frozen coffee, and to sit and read in their seating area. This is my first time here, and I'll definitely be back. The folks are so friendly, the coffee is good, and I love the atmosphere. Definitely recommend. They also have a drive-thru.
STAY AWAY. Ordered a sausage and cheese croissant (no egg) and a simple coffee with splash of whole milk. What did I get? Sausage and egg (no cheese) and I didn’t even get my coffee. Owner/manager sees us—we are the only ones in there— and asks if we are waiting on a coffee. Turns out they made it, just left it sitting next to their coffee machine behind the counter. So we get up to leave bc wife was already finished at this point, manager asked if I wanted my sandwich remade. I politely declined. Never offered me my coffee!!! I didn’t even want a refund at this point bc they would probably eff that up too! UPDATE: Customer no longer allowed to be disappointed in not receiving what they paid for. Also not allowed to be heard as the only patrons in a small place (per the business’ response to my initial review)
A really small but amazingly awesome coffee shop. Food is good and their iced mocha is the best I've had! The staff were kind and they atmosphere was fantastic. The prices are really reasonable. I wish there were maybe a few more options for breakfast maybe... But I will 100% be back!
The food and drinks are great! I’m not a coffee drinker, but the cocoa and smoothies are very good! Also, the lemon blueberry biscuits are amazing! We are hooked!
Great service! Very little seating. I was actually going to dine in but someone took the last seat as I was waiting on one to order. The coffee drink I ordered was so sweet I couldn't drink it but I understand that is personal preference. The Flatbread pizza was not good. Seemed microwaved and very little flavor. I would return to buy the prepackaged coffee though since it is made in TN.
We had the raspberry mocha truffle it was great! This is our new go-to coffee joint!!
Cindy and I headed into Lenoir City, the old part of the city and decided to find something small to try. We settled on The Ugly Mug. A quaint little coffee and snack shop towards the river. It was cute as a button, with a drive thru but we went in and had a seat. Ordered a Ham and Cheese and Cindy got some sort of breakfast sandwich, her normal gross super strong coffee and I had a cookie doodle I think, it was awesome. The sandwich was heavy on the meat and cheese with spiced mustard on a very heavy bun that made for a great filling lunch. The girls that were working were young and very good at getting it out hot and fast, impressive.
Only been to the drive up window, but the coffee is great and served with a smile
Everything looks incredibly delicious! I live about 2 miles from Ugly Mug ☕ and have never been. (Shameful.. I know, right!) But I had No idea.. they had such an extensive menu! Also, everything looks homemade & very fresh! Unlike the overly hyped, over priced Coffee giant chain.. "$even-buck$" as I call it.. who mostly have just frozen danishes, thaw & serve, & microwave sandwiches. No thanks. I will include an update to my review this week when I visit Ugly Mug .. but for now, I've put 5 stars because I'm impressed with the menu (to be a coffee shop) & the appearance of the food & beverages. Oh! Also, a great range & variety of coffee's, hot & cold & specialty drinks! I have a great feeling about this place &bum pretty sure I haven't over inflated my opinion of it because I'm hungry. LoL. To be cont'd ..
This is one of my favorite coffee shops ever. While the coffee is quality and tasty, and the chai tea isn't bad, the kicker is the GF SCONES. Maybe I'm biased because of this ONE item, yeah I guess I am, but these scones are amazing. I'm allergic to wheat so the random flavored scones are always a treat.
Everything about this place is amazing. We are Semi drivers and will definitely be back when we come back through. Highly recommend
The best coffee and the best service every time!
Great coffee. The staff is friendly. Only reason for 4 stars and not 5 is every time I go, the wait in the drive through is very long and they always ASK for a tip. Thought that was optional? Still. Great coffee.
If you come through our little town you have to stop by ugly mug and get a coffee or a delicious sandwich or pastry. Awesome coffee shop with great products and way better than the big name shops. Never once in the many times I’ve gone there have I been disappointed.