Reviews (100)
I had high hopes and was let down. The food was still good and the staff was friendly, but it took forever to order and get our food. They were out of almost all of the sides except for salad and broccoli salad. I was charged extra for a side that my meal was supposed to come with and even showed the menu that said as such. They had to give the woman in front of us change in quarters because they were out of 1's. Just seemed under staffed, under trained and poorly managed.
This place has gone down hill. They are understaffed and it takes you over 30 minutes or longer to get your order.
the orange ade is amazing totally recommend
Love this place! Their sandwiches are unique, eclectic, creative, and most of all delicious. There's a very mellow vibe in here, lovely place to relax and enjoy some good food and coffee.
Food was really delicious (baked pancakes and fruted toast and individual quiche 10/10) and the staff were friendly and helpful. Coffee is delicious as well. Place is clean and comfy.
Always a favorite place to go with friends or on a mom and daughter date.
great place for lunch soup and salad was great. loved the orange mango iced tea!
Good place to eat for lunch ..have been here numerous times and always go back..good fresh eats..yum!
Good food. Pleasant staff.
Very good food, had an Italian sandwich with chips and a side salad. Also recommended their deserts,, especially the ice cream sundaes.
Best Orange mango tea ever!!
Got a Basic Breakfast sandwich with tons of bacon! How can you NOT enjoy that? Delish with a dark roast coffee...
Great cafe, great food, great environment!
I go here at least once a week for breakfast..always good and just a great atmosphere
Excellent food! Love the options and portions.
Fantastic coffee shop - authentic - wonderful bagel sandwiches- reasonable prices. Local business. Worth the trip.
Great sandwiches and soup! Definitely a local favorite.
We've never had a bad meal at Big Oak Cafe. The best hidden gem in Urbanna!
I really wanted to like this place but Tina the lady that took our order really ruined the whole experience for us. She was just so rude, saying how she couldn’t wait to clock out and that she’s got nothing to do with the card reader (even though my husband was respectfully trying to help her with it) she continued slamming her fingers into the screen then stormed off and said I’m ready to clock out. Just very rude and not welcoming at all, instead of greeting us or asking if it was our first time there she started with a sassy “here or to go”. I was looking forward to trying the potato soup but they were out. The BLT had potential but hardly any tomato on it. There’s a really nice market next door with a good variety of meats/desserts.
We came about 5:15 and they were out of a lot of food. We specifically came for the fondue and soups and they didn’t have them either. The food we did get was good but super disappointed that they had started cleaning pastries and stuff up by 6 when they close at 7.