Reviews (72)
Takes forever
Drive-through is horrible takes hour just to get through one car. They're losing business because they're not working fast enough.
As stated in previous reviews went through the drive through no one answered, decided to go inside and the young lady had her head phones around her neck, when I asked if the drive through was open she hesitated and said yeah we answered but yall had already drove off. I've worked at Starbucks and when working the drive through were never allowed to take those off of our heads might be a reason if yall are losing buissness
Pulled up to the drive through and had to say hello to get someone to speak. They told me to wait, which I did. 10 minutes later I drove off as no one would speak to me or take my order. Would give 0 stars if possible.
I stopped by the drive thru and waited maybe 5 minutes tops. They should have a sensor informing the en that there is someone there. Either way I ended up leaving and going somewhere else for my coffee this morning.
First time visiting. Had a bit of a wait (10 mins) cashier was apologetic. Ice cream was pretty tasty. This was a German chocolate ice cream
The shakes we got were great and staff was great but I found out that staff isn't allowed to wear jackets unless they are company bought and those are $40. Those young girls are freezing they can't even wear long sleeves without getting a write up and potentially being fired. It's below freezing out and they are working the window without proper gear. Should definitely be illegal
Yummy ice cream and great customer service!
I waited in the drive-through for a while and no one answered so I went inside. There was 2 boys sitting at the counter. I thought they were customers, they were just playing on their phones and an ipad. But then the younger of the 2 boys nudged the other guy to let him know I was there he got up and proceeded to tell me all the things that they did not have available and that the card machine didn't work. I said I don't want any of that and I have cash. He also told me they're only allowed to make to go orders. So I ordered and then was told that they didn't have ice cream either. The last time I was here was about a year ago and it was pretty awful too. I don't know why this place is even open.
Been here many times....and last couple of times was questionable...but thought I'll try again. Why did i...now ..ill have to work on that. Its a problem with in myself. Never will I waste my money here ...again!! I ordered 2 items. Iced coffee was the worst ive ever had. As I watched kid make it....I was like omg. Barely any coffee...becuse the coffee pot it was in was empty...he took off the cover to get the drops out that were left...he added 1 pump of syrup and barely ice...I asked thats how ur doing it ...he laughed and stated he was rainbow. I said there's not even cream in it...he laughed again. N poured some in. The other drink was a pink fruity one soooo sour not what it was supposed to be at all. They were both dumped out. I cant believe I didn't just walk out!!! It took forever for the 2 drinks to be done. Again more of a problem in me.
Really not good at all.
Ordered 2 coffees, we were told they would be warm (not hot) which was weird but we said fine-we were then given 2 basically cold coffees with curdled milk. 8$ for cold, disgusting coffee with rotten milk
Used to be okay. They won't take your order at the drive up so then you go to the window and they will come up to the window and spot you and just turn right back around. Just call them and they just might decide to service you, also they are always out of something every single time. We just waited for 20 minutes and called and they still wouldn't come to the window to service us.
We went through the drive-thru and nobody answered for a few minutes. We then went to the window and nobody answered. We then called the store and someone came to the window just to tell us they only had chocolate ice cream. Not a great experience.
You can tell, if you look at the recent reviews, to avoid the place. Obviously, management doesn't care about these reviews, eventually they'll go out of business if they don't step up.
Service is HORRIBLE!! I waited 30 minutes for a 32oz moo moo mocha… I work at a coffee shop myself and if I took this long for a drink I would be fired… it’s ridiculous how horrible their management and customer service is.
This coffee shop has a good menu but it has the laziest and slowest employees of town. They'll make you wait for an hour in the drive-thru and if you take the order for inside is the same
Always a treat!
I don't write reviews about companies usually, but the lack of communication and professional courtesy that I experienced at WildCow was unacceptable. My wife and I waited in the drive through for 40 mins. 30 mins of that time was without response or update on what was happening. Then when we went inside they told us that they were out of most everything. Very disappointed and I will probably never recommend them to anyone again.
This place is so slow! I ordered 2 red bull chargers and a blended mocha. The staff didn’t inform me they only had sugar free redbull and the cream just curdled in the drink. The blended mocha tastes like blended coffee. No chocolate/mocha flavor or sweetness to it….it was very bitter. We trashed all 3 drinks and went to latte da. 45 minute wait for 3 drinks and about $20 down the drain. Will not be returning.