Reviews (100)
Really good coffee and ice cream with a calm relaxed atmosphere. Will definitely be back whenever going through Shelby!
Lily Bean is a great place to hang out. Employees are excellent. Chad has a great staff. They need to better stock the pastry selections. They run out of cinnamon rolls too quickly. They also need to get the wifi working again. As prices continue to rise, I may need to cut back.
Coffee was good. Locally owned. Place could use some interior decorating to be a little more in the times.
I wish more places would have gluten free options. They have oatmeal. But who wants that? Unless it's morning time.
I love the white hot chocolate.. there is actually one staff who actually gets it hot like hot chocolate should be... The rest of the staff for some reason don't... But that's ok. I love how I am able to sit and watch my phone and enjoy the day and relax. And I'm very glad at the fact, I can charge my phone and my battery packs up when I'm need to and as long as I need to.. to try to get a full charge on them. Staff is very friendly and helpful. This place is my go to hang out spot to be alone and unwind. Thanks for your service!!
Nice place to chat with friends while enjoying a relaxing hot tea or coffee.
Good WiFi and building not friendly and high pricey who has the money to hang out there any damn way
My favorite coffee shop. Yum
I use to visit this place a lot, one-two years ago, but as time went on the business became worse to me (drinks made wrong, bad balance of milk and coffee, a lack of welcoming customer service, and problems stemming from poor training of new hires, who continually made my orders wrong, weeks and weeks after their training period.) quality of the store overall has increasingly dropped more, and the atmosphere of the area has personally started to lose the comfortably nature it had when I first arrived, I won’t say it’s all bad, a lot to improve on, especially with building and cleaning, but you could still possibly find you new favorite spot to work on projects and relax, depending on when you go and who is there to make your order. But… My latest experience a Barista there was casually talking to a friend at a table, as I haven’t been there in a while, and just had a long trip coming back through unfamiliar areas in cherryville, I seen no problems with this, and excused myself to the bathroom as soon as I walked in, before stopping by the store, I had already had coffee earlier from lily bean (midtown), so I didn’t have a taste for coffee. I wanted to simply stop somewhere I knew and seen as friendly and welcoming, but I was unaware of the change to the bathroom policy to the Public, (that I have to buy something first, which isn’t an problem for me, but as someone who use to go there daily about a year ago, I was unaware of that being a rule, didn’t see the “sign” I was told about outside, and have yet to see anyone else stopped.) The barista stopped me, after I exited and politely started to leave, (which I would have preferred if I was stopped before I entered). They gave me a wide eye that made me uncomfortable and said that, “the bathroom was for paying customers only”, in a tone that felt alien compared to all of the previous experiences I had with the workers and environment before. This wouldn’t be a big problem to me if it was not said in a way that felt
Fantastic coffee and espresso choices and excellent customer service. Also very comfortable seating . Honestly can't find any flaws. I'll certainly visit every time when in the area. Keep up the good work!
First of all the shop is cute and the location is great. The coffee tastes super burnt and the milkshake taste like straight milk. There was a line of people and one barista, I understand being short staffed and stuff but she took her precious time. Maybe if we come back next time it will be better.
Great coffee and atmosphere. Definitely a place to stop anytime I'm in Shelby.
Their coffee is great. Friendly people and good service. I haven't had the food but it looks great!
We loved it there. It's a great atmosphere and a place to relax and enjoy a cup of coffee or tea.
Great atmosphere and exceptional service. Hands down best coffee shop in town.
Good bang for your buck - a 22 oz latte with flavor cost about $5 and it was very tasty! Good cortado too and lovely space
Lilybean is a cute coffee shop and I love that it is within walking distance of my apartment! There are just a few things that keep me from giving them a 5 star rating. Whenever I walk in the barista is always hanging out at a table with friends and continues the talk with them while making my drink. I swear they put sugar-free syrup in my drinks without even asking if I want it or not. There was a girl behind the counter making her own drink who does not work there which I thought was odd. I noticed bugs in the pastry display case so I did not buy any food. My husband and I were sitting on the couch just trying to have a little date but the barista and friends were messing around with the sound system playing some not so good music that was just too distracting for us so we left. I used the bathroom before we left and it was not clean. Also I noticed straw wrappers on the tables and floor. As a former barista it bothers me to see the staff sitting around when there is cleaning to be done. “If you have time to lean you have time to clean”. I’d love to give a 5 star rating soon! Hopefully the staff will pick up the pace and be a little more professional in their work.
I’m unsure how this place has such a high rating. I met a date here. We both got tea, which I’m pretty sure was spoiled. It tasted terrible. I also got an ice water, which they charged $1.50. That wouldn't have been a big deal, IF the water actually tasted good. It was obviously unfiltered and tasted like chlorine. Also, the kid working the counter was busy chatting it up with his friends who came in, so we did bother trying to get anything else and just left. Will not be returning to this place. I’m inclined to believe these good reviews come from friends and family or are outright paid for.
Great atmosphere with the family! The tea I ordered was very good with a hint of honey!
The bathroom here is in rough shape. First the door wouldn’t close fully even after i pushed quite hard. There was a puddle of liquid on the floor by the toilet. And the soap in the dispenser looked like it had been in there so long that it had separated into globs. And the paper towel dispenser was empty.