Reviews (100)
The Jacksonville NC location is always out of specialty donuts. I have been told on numerous occasions they sell out by 1pm. I even go during lunch hours and they are sold out. I was recently told they sell out by 12 daily. I don't understand if they are aware certain donuts sell out by noon, why is nothing being done to change that? The location is open until 9? This has been an ongoing issue for over a year now.
These were the “fresh” glazed donuts i received that were made an hour ago…
Always love krispy kreme.wish we had one n my town
It's clean and great place
My rating today is all about customer service. Went through the drive thru this morning to get my daughter donuts for her birthday breakfast, after receiving the donuts and paying I asked for napkins. I was told that there were none available at the drive thru window but that I was welcome to pull around and park and get out in the pouring rain and go into the lobby and get some myself. There was noone else in the drive thru and there where not alot if people inside so I'm confused as to why it was too difficult a task to kindly get me a couple of napkins. Needless to say my daughter just used tissues that I had in my purse, extremely poor customer service.
Always a friendly employee team when we visit here, delicious doughnuts and a very clean store
Wow I haven't had Krispy Kreme donuts in years. Very good donuts but so sweet. Just a little too sweet for me. But the donuts tasted good. We could not get ice coffee due to some electrical issues.
Went to the drive thru at 6:30 am for a dozen donuts. Was told I would have to come inside to be served for no apparent reason. I went inside, the employees were not friendly in fact seemed miserable. I saw one employee working on donuts and she pretty much smashed the donut into what she was putting on the donuts. The lady who had the headset on from the drive through just stood around and only worked the cash register. One of the glazed donuts I got was sort of deformed on the bottom. No quality control. Nothing positive to say about this Krispy Crème.
When I use to work in restaurants we cook all orders fresh till doors clocked for the night.
The donuts have always been and will always be amazing! The price of a dozen donuts, glazed or mixed is ridiculous!
Literally never have donuts ready or are "out" of every donut. Don't offer suggestions of what they do have. Why wait 20 minutes in line to drive away with nothing?
The people a company employs can make or break the best of businesses. It is sad that one teenage kid on a power trip can ruin the day for other employees and for patrons. SMH
I love stopping here when I see that Fresh Fresh Red light! The customer service and fresh donuts stay on point for as many years I’ve been returning here. I highly recommend this one and only Krispy K. in Jacksonville. Always the best and never disappoints.
Great food and service, Inside closed, forced to use drive tru. Still great experience.
Great donuts! Best in several counties.
No donuts when we pulled up 2 hours before closing
I see they went up on price and are making donuts smaller. The donuts at the local speedway convenience store are better and almost 1/2 the price. I’m done with Krispy Kreme.
I am sad to say that they have issues. The donuts are amazing, but I had coffee - I had been told it was good. I went through the drive thru on 3/2 at 3:30pm and ordered a MEDIUM vanilla coffee and a MEDIUM chocolate coffee with no added sugar. I was handed two SMALL overly sweet cups of colored water. The boy who handed them out looked like he was on drugs. I didn't have time to go back and get it fixed, so I was out what I paid for 2 mediums!
Hot & ready, melt in your mouth - CANNOT go wrong!! DELICIOUS!!
When the hot doughnut light is on u should stop