Reviews (100)
Trash Coffee. Literally go somewhere else.
One of my favorite places to get coffee!
Best place to get a coffee, 🔥😍
really cute place…subpar coffee. Loved the cinnamon donut. And the people we’re really nice. Think the owner took my order 😇
Their matcha latte is so good!
I’m writing this maybe 45 seconds after leaving the establishment. Immediately, I was met with a smile from the barista. The shop didn’t feel “recently opened” even though it’s still the first hour of the day. The barista was well-spoken, friendly, and really the definition of proper customer service. She spoke enough to engage with me yet still not too much to bother. The coffee was really quite delicious. Their Advent Calendar specials for the holidays are phenomenal! Knowing that the syrups are made in house justified price. Espresso is great quality. Not stellar but it’s hard to get stellar beans without being a roaster too. Overall, 9/10. 4/5 stars ONLY because there was a miscommunication with the menu pricing. absolutely delicious.
Delicious latte with house made syrup, cool environment and friendly staff!
My favorite coffee shop in Utica
Clean and atmospheric coffee shop. I recommend.
I love Character like a second home. The coffee is top notch. The specialty drinks are inventive. The staff and the owner keep a welcoming and fun vibe going always. If you're in need of coffee or small bites you'd better stop into Character.
This was the 5th stop on our Northeast Coast Coffee Tour. It held the #1 spot for a short time. We don’t eat sugar, but apparently they make all their own syrups from scratch which is awesome! The barista was kind and didn’t scoff when I mentioned we were from Texas (which came up in casual conversation - I didn’t just throw it out there 😂). Anyway, I enjoyed it enough to buy a sticker to display proudly somewhere. 😁
A concise, charming, casual-cafe — committed to churning out coffee cravings. They deserve all the affection and alliteration. Truly achieves the idea of creating a 'third place' for customers. I miss the days of responding to emails or striking up random conversations while sitting at your oversized-bartop.
Honey lavender latte was the best. Great attitude in employees.
Great coffee. Super friendly owner. A great place to get connected to the downtown community.
This was one of the worst coffees I've had. There seems to be a huge problem with the bees here, the service was slow, and they got my order wrong. I dont understand why it is rated so high...
Nice quaint little coffee shop. Atmosphere was up beat. The barista was wonderful with an amazing smile and a personality to match! 10 stars if I could.
Best coffee in Utica! Highly recommended!
I'm not a huge coffee person but like a nice place to hangout and feel welcomed. Character Coffee is by far the best place to do that in Utica! If you feel like being social, you can sit at the counter and talk to a bunch of interesting patrons and friendly baristas. I especially like it because an iced latte and conversation is much cheaper than therapy lol! If you feel like being lame, you can sit at one of the cozy little nooks or on the comfy couch too I guess. And they are dog friendly, so you can bring in your canine friend to try to help you pick up one of the countless beautiful women if your own personal charm is lacking.
A.M.A.Z.I.N.G.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I'll never get a Dunkin Coffee ever again!!! I'm just upset that I'm just now finding out about this location!!!! It's super cute inside. I wish I had the time to sit and enjoy it before work but I'm always last minute. But when I say the customer service is top tier!!!!!!!!!!!!! Honey it is A1...Like my heart gets warmer when I walk in and get spoken to so politely. And even for the few minutes I am in there I swear I don't even feel like I'm in Utica anymore. I hate that I don't know the young lady's name that serves me but at this rate I'm sure we will get to know each other. She is the absolute sweetest. You guys have to have their coffee. It's so rich and tasty!!!!!!! They make Dunkin and Starbucks look terrible. I honestly can go on and on about this shop here....and I've only had their coffee 3 times!!!!!!!!!!!!! Here's to another 3 million more lol I pray you guys expand so that everyone can have this same experience I have.
They serve really really exquisite coffee! One can actually taste the hints of floral notes.