Reviews (98)
Their bagels and sandwiches are awesome, service was fast and nice atmosphere. Good variety options.
There was 1 woman working alone. We called ahead to order and when I got there to pick it up she was rude, she said that she told me it was going to be 20 mins (which I had waited more than 20 mins to go pick up the order) and she was just starting my order. She wasn't even going to acknowledge I was there but when she looked up I told her I was there to pick up an order. She went on to complain to another patron that there were "so many orders to go" and she didn't know why ? There was only his order and a party of 2 that were already sitting when I got there. Just not a pleasant experience.
Love our local shops!
That's my favourite place for breakfast in the city.
Went to cool beans on S western Ave in glens falls on New Year’s Day. Lady was very rude. The minute you walk in “do you know what you want?” Like she was in a hurry to get us out. Not one person there when we walked in so it wasn’t busy. Ask for everything bagel and instead of nicely saying “sorry we are out” she rudely tells me that we should check the selection again. Sorry that’s not good customer service and we won’t be going back there.
First time here. Very impressed. I will return.
The food is good, but the guy behind the counter was very unsanitary. He wasn’t wearing any gloves, he touched money and then touched our food.
Great coffee and food but attention not that good
Woman working cut off my mother-in-law about 3 times in conversation and seemed bothered by simple questions. Very rude. They were also out of about everything we tried to order. Won't be going back.
We had to turn around and walk out of the SGF location before even receiving our food this morning because the conditions were so unsanitary. The woman who took our order was rude and was also coughing uncontrollably all over the space, which we tolerated. The person initially making our sandwiches was polite and wearing gloves - no issues with them. We walked out when the woman who had been coughing, and had not exited to wash her hands, cut one of our finished sandwiches with her bare hands. I was shocked.
After touching raw eggs please wash your hands before handling money and other things, will not go back if this is how things continue
Guy at the register was friendly and made a great smoothie and sandwich. My coffee really like drinking a milk tho— no coffee to speak of. Will try them another time but hopefully I’ll get a better latte
Will not ever pick the phone up then you go there and they have no customers… never have anything on the menu this has to be the worst place in Queensbury!!!
Cool Beans… where the food is good… if they have it. Usually the first 3 things you try to order, they are out of 1 or more ingredients. When you finally agree to a sandwich (or breakfast) without one of the ingredients because you’re hungry, it rings up higher than you expect. Why? Because they can’t be bothered to change their signs. Sandwiches that show $7.99 are actually $8.99. It’s not that it’s not worth $8.99, it’s that it’s deceiving to have it listed as one price and then charge you another. The kid at the register can’t give you the posted price - just apologizes. And it’s not just at the S. Western Ave store where I was today. It was like that every time I was in the SGF shop for months! Give me a chalk marker and a chair. I’ll fix it for you. <sigh> Just wish the owners cared.
Best breakfast sandwich around!!! My go to spot when I'm in the area!!!!
Love Cool Beans! Great service! Nice food. Limited coffee selection unlike the early days. Everything is fresh though and prepared quickly. Parking is adequate. Can be seen from the road. Not far from Exit 18. Near Hannaford.
Service was a little slow with only one person working, but she was friendly and the coffee was delicious.
Love to stop on my way back to RI for a foglifter coffee and a breakfast Sandwich. Staff are so friendly and customer service oriented.
Really friendly staff. Delicious coffee and the Beast sandwich was yummy.
Appealing from the outside but once I walked inside there was almost nothing to choose from, no bagels were out or anything. Woman who helped me was very kind and offered to make anything she had, but it wasn’t much. Cash only was a bit of a bummer as well. Coffee bean selection was huge as well, recommend for coffee lovers.