Reviews (40)
I used to love this place, but boy have they fallen short. Just tried to buy a hotdog and there’s no onions. or meat sauce and the mustard empty. Also trying to pay and standing in line for several minutes. There were 4 clerks in the shop but the only person at the cash register was making milkshakes. Company needs to fix their systems. Make people who want a fancy ice cream dessert to wait !!
Great ice coffee and ice cream.
Luke did an Amazing Job! My Husband And I Came in to Get some Ice Cream after our Walk In the Park 4/16/23. We went over to the cooler and Tried to find The Ice Cream that we originally went there for...which was the Tiramisu. They didn't have it so I decided to try a Hand Scoop Pint Flavor. We Went up there and stared at the Menu and I wanted to try a Limited Edition Flavor... because of Luke! I asked Luke what the Daily Grind Ice Cream was. He was very Knowledgeable. He told me it was Rich Coffee Ice Cream with Marshmallow Swirls and Fudge Pieces. I said "Yeah, Give me some of that!" He laughed and smiled. Finally! Someone at Stewart's who isn't Gloomy and Miserable. He made the Two Scoops VERY Healthy!! So thank you for that!!! Luke appears to be a very good Direction Follower and He was helping other customers whilst Doing our Order. Good Job on Multitasking. He was Very Fast and Efficient in His Job. My Husband asked for a Peanut Butter and Chocolate MilkShake. My Husband enjoyed his Milkshake A Lot, and was made to the Perfect Consistency. He had us IN & OUT in Under Five Minutes! Probably the Fastest Stewarts Trip Ever!! Luke is Proficient while Dealing with People. Fast, Cheery and Helpful! Thanks Luke! -Mr. & Mrs. Burgess ------------------------------------------------------ My Recommendations: *The Daily Grind is Very Yummy and Rich! Give Her a Try. *My Husband said the Large Milkshake was a Lot, and Said as a refresher he would rather have the small. ------------------------------------------------------ Pros: *Lots of Ice Cream to Choose from with Limited Addition Flavors. *Lots of Syrups and Toppings for your Creation! *Local *Deals on Ice Cream, Places to Sit. *Luke is a Great Asset to the Stewart's Team! Cons: *N/A
The issue with this store is it has become a hangout for the vagrants. Taking up space at the booths and milking a coffee all day to stay. It's crazy at times. Booths are filthy a lot also. The staff are nice people but something needs to be done about the other situation.
The young guy working tonight at the register with the mustache was super friendly. Thank you for your Chinese recommendations. Have a Merry Christmas!
This is the best Stewart’s in upstate New York bar none. I really appreciate them being open late for us travelers who are weary I continue on my journey with the confidence of knowing that I have been in the best Stewart’s in all of upstate New York. Cheers.
I shop Stewarts frequently I've never seen the things I've seen at this store in Oneonta in particular always out of things who ever does the ordering needs to be fired to add I just got two ready made egg sandwich I wouldn't even feed them to my kids
friendly
Good
Love stewts!
It’s a nice shop but there’s always long lines where the ice cream station in and never enough staff to help when there’s back ups.
good ice cream – can’t go wrong when the mood strikes you 🍨🍦
Best ice cream!
I like going to Stewart's they're ice cream is wonderful their service is great and it's always clean
Very, very good
Always great selection of goodies! Great employees. It's a very busy store and the folks work hard to keep it clean! And in summer, it's very cool in the store, thankfully! Their brand of ice cream is the best! So many flavors!
Today 7/12 I bought a few things there was one cash register open then the other girl had an attitude on her face showed like didn't want to be bothered. It made me feel nervous thinking she may yell at me. For her problems. She said lot loud if your not buying ice cream I'll take someone.wow! If she is going to be like 5hat with customers she don't need to work there.
There has been a *small* improvement in customer service. Some of the associates are great, keep up the good work y'all.
I ordered a sub from you guys and just because you closed you wouldn't fulfill my order you think I'm going to ever order anything from you guys again ever not to mention the money that I had stolen from your facility I'm a cab driver in our company brings a lot of business to Stewart's you think I'm going to recommend customers come here you're out of your mind
Multiple times I go into this store to get gas before or after work, and multiple times have I sat and watched one worker (usually the girl) get slammed with ice cream orders while the other worker (usually a guy) stand by the coffee pot with a clipboard just watching. No offers to open up another register or help. I can't tell you how many times I've walked out or seen others walk out because no one is trying to wait 10-15 minutes for a someone to make 10 milkshakes whilean attendant just sits there and watched the chaos unfold. Nice workers, terrible at time management and swiftness