Reviews (100)
Convenient location but the staff tend to consistently be miserable or rude. Worlds of a difference at the other locations (Manlius and Nottingham area). They often don't say hello, barely say have a nice day or thanks for coming in. All of them are overpriced so to deal with a snarky 'yup' when asked if the 2 free bagels are in the total is 1 of the numerous times the staff is passive aggressive or doubling down on their poor customer service.
Stopped in 5 minutes before close and they were as nice as can be
Great food consistently...fast service
Amazing sandwiches! Hit the spot!
Perfect pit-stop before spending the day in Syracuse. I got the Leonardo da Veggie, and it was delicious. I HIGHLY recommend their sun dried tomato spread. It tastes so good!!
I've had their breakfast a few times, meh. Feels like it should be better for being a bagel place. Not horrible, just not great either.
Best bagels in Syracuse. Friendly staff and appreciate how clean the whole place is kept. Go early when they're fresh, worth getting out of bed a few minutes sooner.
Service is terrible. They had plenty of employees on duty, although they arent very helpful and quite rude in how they speak to customers. I noticed that of the five people working fromt end, two of the girls were busy chiy chatting and laughing while their coworkers and one of them had they phone in their hand typing like sending messages while on the food prep line. We ordered coffee with our food but the house blend was empty and was gonna take a few minutes before they could even start brewing more. We took a refund on the coffee and left for dunkin down the road.
The store is always clean and the staff are pretty friendly! In my opinion these are the best bagels I've ever eaten!
Delicious bagles, coffee is not great. Ordering is confusing. No seats available inside which was inconvenient bc we had to eat in out car.
Love the crew that just helped me out, lovely humans like them make the whole morning experience so much better! 10:50am 12/17/22 Also great bagels and sandwiches.
A bagel with cream cheese for $8! They are good bagels, but not that good
Always a great experience here! Today when I got my regular I also tried their twice baked hash browns and it was delicious! Might have to add it to my breakfast on a regular basis.
Nice place but, they forgot the avocado in the avocado sandwich. I have since been refunded the amount for the avocado. But to my surprise, there was no attempt at trying to retain me as a customer. Not even an apology.
Bought a farmhouse sandwich excellent flavor However as my sandwich was being prepared another worker reached over dragging her shirt across sandwich. Gross. Please fix this
The best bagels and bagel sandwiches anywhere! Good variety and quick!
Best bagels you can get! I especially love the onion bagel with chive and onion cream cheese! The cinnamon sugar is also a family fav!
Worst customer service. If you ever place an order online, something will always be missing. And if you try to contact them then they will just hang up on you. Once could be a coincidence but it can not be a coincidence multiple times specially when one of the person admitted to me that they hung up on me because they won’t refund money for missing items.
First time visiting, good bagels and nice staff
It was loud with music playing in my ears. I felt rushed, could not eat inside, nor outside. The sandwich was OK AND cost a little to much. I don't recommend Bruegger's at this time.