Reviews (100)
Food has been pretty good the few times I've been here. However the prices are a bit high. Also the young staff are extremely rude and unfriendly. The few times that I've been here I've tried smiling and being friendly to not only the person working the register but the staff at the pick up window and all three times they were unfriendly and looked extremely miserable. I've worked about 20 plus years in the customer service food industry so I know that it is hard stressful work at times mainly because of rude unfriendly customers. So I try to be as friendly as possible when I'm dealing with any food service workers. However I do know what type of customer service is expected from you when you are the food service employee. And the customer service at Ruby K definitely has alot of room for improvement. Hopefully this message/review gets to management/owner(s) and hopefully they address these issues with their staff. You can have delicious food, but it you don't have good customer service at the end of the day customers are going to start going somewhere else.
Ruby K's saved our bacon! First Born had an event planned and had meant to preorder sandwiches for lunch. However, we messed up and didn't complete the order. Despite a line out the door, they had 10 sandwiches beautifully arranged on platters within 20 minutes! We are so grateful to have this gem in our town.
Super tasty bagel sandwiches. I cannot recommend the jack and eggs enough, great bite for a great price. My lady had the raspberry turkey and we loved the freshness of the sprouts and the sweetness that f the jam. Only 4 stars because the ladies working seemed to be overwhelmed! Although they were friendly and got our food out quickly, I feel that another set of hands would really lower the overall stress you could visibly see. Ruby K where you at!? Help these girls out
I got a pesto panini sandwich and to be honest there wasn't any flavor in it. It was just salty. I had also gotten a soup, but it did not taste too great. In the soup's defense I don't care too much for minestrone. This place seems super hyped up and expensive but really its like a mom and pop Panera place. Which isn't a bad thing, I just want more flavor, not just pepper and salt, ya know? I have yet to try their bagels. I am low-key scared to because what if I am disappointed? Because let's be real, I was disappointed with that panini I got. Update: I tried their bagel. It was ok. It wasn't anything to call home about.
Ruby KS has the best bagels and bagel melt sandwiches around! I love the green chili cheese bagel with house made green chili cream cheese! Their smoothies are a nice addition and really round out the morning! Their physical space is open and charming and clean! In warmer months you can sit outside under the roofed area and people watch.
Bagel sandwiches were flavorful.
Best breakfast bagels around! The staff and the owner are great people! And the 3 of us got breakfast for $15 in 2023! Bargain!
Food is always really good. Service can take a while.
Absolutely delicious breakfast bagel! Best place for breakfast in Los Alamos.
Straight up this was probably the best breakfast bagel sandwich I’ve ever had. Every bagel comes with a little cinnamon muffin!
My partner stopped by last week to grab me a plain bagel and cream cheese. After he put in the order, about 5 staff stood around playing on their phones and chatting. He was the only customer since Ruby's was about to close. After a minute of waiting, he had to ask for them to fill the order. One staff said "I don't have my glasses. What was the order?" When I received it, the cream cheese had a strong sour taste. I had him also try it to confirm it had gone bad. A week ago, I sent a message to Ruby's to let them know about the cream cheese being bad but didn't hear back.
Best bagels I've had in a long time.
Wonderful bagel place in town must try everything on the menu they have wonderful cream cheese flavor. 1 Star less for improvement and timings. Closes at 2pm recently.
Excellent veggie wrap! Friends had bagel with lox and liked it. Coffee was good. Busy, popular place.
Decent green chili bagel with green chili cream cheese but the chili could have been much spicier.
As my 2-1/2 years old son and I meandered the streets of LA. We turn the corner and saw Ruby K’s. Thirsty we entered and upon reviewing the menu I asked my son, “doesn’t a slushy sound good?” At that exact moment an angry looking girl spins round and yells, “We’re Closed!” I said thank you and we walked out. It was 2:17pm. There were plenty of customers inside and out. I may have failed to read the small handwritten sign stating the hours but certainly didn’t deserve the callus treatment. I live in this community and won’t be back. Will not go if invited by friends or colleagues. Thanks again K’s. If your out of business next year we won’t miss you.
This place is great. I just wish they had a location in Santa te
What a great place. Great food. Great people. Should stay open a little Longer than 2pm.
The cinnamon crunch bagels are the best. Please make more throughout the day. A build your own bagel option would be nice, too.
Decent food. One vegan option which I appreciated. Yummy smoothies too.