Reviews (100)
I had ordered a box of donuts and two coffees the night before to be picked up the next morning. However, my partner became ill so I decided to cancel the order which was at least two hours prior to the time to be picked up (which should be plenty of time). I called and a boy answered, who was clearly clueless. He told me it would be refunded in a couple hours but he was lying. Later that day, I called back and a girl answered this time. She was also clueless and had an attitude. She didn’t even ask for any of my information. I was like “hey, do you think you need my phone number and my order number?” She was like “oh yeah” before almost hanging up on me. Thankfully after that, a manager called me back but they said that ANOTHER manager would be in in a few days to issue us a refund. That is completely insane. Why is it so hard to give a refund here???? There should be an option to do it online or at least train your employees how to do it.
Since the day they opened, the location in cape has not had the same standard as other locations, if you want a fresh Krispy Kreme doughnut, drive to another city, because in cape you will never get anything but yesterdays day old stale doughnuts, I wish cape had never gotten a Krispy Kreme, they give Krispy Kreme a bad name
I will NOT be back. I will go to a local bakery and buy donuts. The donuts I received were not up to standard for a dozen of original glazed. They were not the correct size, shape, or taste. They also were stale. $30 for two dozen of donuts? I was going to bring them to work for a celebration but I’m embarrassed I paid for this. To top it off the cashier didn’t give me a receipt! They threw a few extra donuts on top I guess to make up for the pitiful mess.
Great service just wish they would come back to Minnesota
Great service. They knew how to use the coupon on my phone.
Greatest donut place ever
Fast friendly service and the delicious donuts. Wish there were some VEGAN options though.
Best donuts ever.. They even gave me a dozen donuts for my birthday. Best birthday present ever. ( except for my granddaughter.. Born on my birthday)
Always out of certain filled donuts. Poor and slow customer service. Management needs to light a fire under the rear ends of their employees as they are slow to help.
First time visiting this location. I ordered the Valentines Days donuts and they were all good! The young lady at the window even wished me Happy Valentines Day!
Great quality donuts, great attentive staff. I just miss the lower prices on ABOUT everything. Still not bad, with taxes, it's just a little over a dollar per donut for regular glazed! 🙂☮🍩🥯☕
Good donuts and manager was helpful in an online coupon problem
Wood love 2 open 1 up love the Krispy Kreme
Great doughnuts, even better people
The best doughnuts, but the worst coffee I've ever had.
Fresh and delicious great service at the counter overall terrific experience!
OMG Who wouldn't love donuts!
Drive through takes one order and gives them their food before they will take your order. Long lines give you time to select your tasty treat
Best tasting and best selection of donuts around. The hot glazed donuts are the best! I used to always stop by Krispy Kreme when travelling in the South, so happy they are up in this region now. Prices have gotten a bit high but still drop by fairly often.
I love Krispy Kreme but this time I drove an hour out of my way to get some raw under cooked dough.