Real Coffee Club
RestaurantRestaurant

Tim Hortons

★★★½☆ 3.6/5 (100 reviews)
$
2960 Cook Rd, West Branch, MI 48661 (989) 343-6844 Website
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Reviews (100)

Sean Stimac
Sean Stimac
★★★★★ Jan 20, 1970

Tim Hortons has the best coffee and breakfast sandwiches. This place is just as good as all the others. Grab a sausage, egg and cheese croissant with a medium double double and you're going to have a solid day.

Cheryl Sypniewski
Cheryl Sypniewski
★★★☆☆ Jan 20, 1970

Fast service and my bagel was toasted perfectly. Bathrooms are filthy though. Keeping them clean is essential in keeping THs a go to stop.

The Bass tester
The Bass tester
★★★★★ Jan 20, 1970

Best iced coffee you can get

B C
B C
★★★☆☆ Jan 20, 1970

Hit or miss with customer service here. Some are fantastic, while others act like they hate the world. Typically, food and drinks are great; have forgotten Timbits a couple times, though. ALSO... ****HOURS ONLINE ARE INCORRECT**** I've went out of my way to go here only to find the place closed; has happened more than once. Seems to be inconsistent hours here and at the ones in Mt. Pleasant, MI.

Explore With Who
Explore With Who
★★★★☆ Jan 20, 1970

Tables dirty but very quick service got the mocha coffee and steak wrap and double choc donut on our way to Detroit airport.

Tim LaLonde
Tim LaLonde
★★★★★ Jan 20, 1970

Everything was very good the seating spaces are limited.

Jack Music
Jack Music
★★★★★ Jan 20, 1970

Very good coffee and breakfast sandwiches

E K
E K
★★★★☆ Jan 20, 1970

Okay coffee. Drive thru took forever.

P. stockton
P. stockton
★☆☆☆☆ Jan 20, 1970

No need to go here anymore as they have discounted their best selling sour cream donuts!

Tom Geoffroy
Tom Geoffroy
★★★☆☆ Jan 20, 1970

Never been there it's just next to McDonald's

Brent Titus
Brent Titus
★★★★☆ Jan 20, 1970

Service was the slowest I have ever had, we got off 75 for a quick coffee, there was only one person in line, by the time we got back on 75 we had spent almost a half hour there.

brian rudak
brian rudak
★★☆☆☆ Jan 20, 1970

Unfortunately the slowest service I've experienced in fast food. I usually give good reviews but 26min in line drive thru No excuse for this

Michelle Handrich
Michelle Handrich
★★★★★ Jan 20, 1970

I so will be going back there again not very expensive to eat there.

jim spence
jim spence
★☆☆☆☆ Jan 20, 1970

Was there at noom on Saturday, ordered 2 bagels toasted with cream cheese, bagels NOT toasted, and stale. Best to avoid this location.

Jason Peters
Jason Peters
★☆☆☆☆ Jan 20, 1970

The manager was incompetent and extremely rude. Messed up our order then yelled at us. I then asked for a refund and she slapped my hand. Would like the franchise owner to contact me.

Donewith Allbs
Donewith Allbs
★★★★★ Jan 20, 1970

They lady was very nice! Food was good too.

Tony K
Tony K
★☆☆☆☆ Jan 20, 1970

Horrible Slow Service It seems the workers did not care about working or customers. Very Unorganized- No Teamwork Look at all the other post of complaints about this place. Where is Management

Raven Nowland
Raven Nowland
★☆☆☆☆ Jan 20, 1970

If I could give this tim Hortons a no star I would! All time worst experience I have ever had! I understand they were a little busy but there was 10 workers in there! There should have not been donuts forgotten, drinks made wrong and the worker being rude to us because we ask politely to have our drinks remade. It should have never been a question about us saying our drinks our made wrong. I had ordered a medium ice Carmel coffee 4X4 and got a ice creamer drink that is nothing but creamer and ice in my drink. I asked her to remake my drink she told me "hold that drink because I want you to see they look the same" and it came out as a complete different drink. I had a group of people with me they waited 10 minutes for there donuts we ordered but people that ordered after us got all there stuff. I will never be going back to this Tim Hortons the employees are just so rude and don't know how to work as a team.

Ashley K
Ashley K
★☆☆☆☆ Jan 20, 1970

Worst experience I’ve ever had at a tim Hortons. The trainer made my entire groups coffees wrong. Then got an attitude when we asked for our drinks to be corrected. We had to ask multiple times for our donuts. All around rude.

Emily brock
Emily brock
★☆☆☆☆ Jan 20, 1970

7 workers present. Didn’t greet any customers. Took far too long for the simplest orders. We had to ask to place an order while all the workers just stood there. Workers had a bad attitude.