Reviews (100)
They had fresh crullers! Yes, I love crullers.
They forgot to give me back my debit card in the drive thru, which is not the issue. When I went back to the store to retrieve my card, the girl refused to give it back at the drive thru window. She told me I needed to pull up so she can walk it out to me, because “shes on a timer”. There were zero cars behind me. I said no, I’m also busy, please go get my card. She absolutely refused.I had to walk in to the store to get my property. She was extremely rude. My issue was her attitude, like her time was more important than mine. Did I really have time to make a second trip to tim hortons? No. I was was polite, grateful that they had my card, until she refused to give me my card when I asked. The boss should be more concerned about their employees giant attitude instead of the timer on the non existent car behind me. And how long would it really have taken to go grab it? Less time than it took for her to argue about her timer. Zero stars for customer service.
This place is a joke they don’t pay there employees nor give them there tips some people look forward to there pay checks but not from this place cuz it’s a joke an they scam there employers don’t ever work for them an reminder if you tip the employees most likely won’t get it an the manger lets her 8 year old daughter work in the kitchen in slippers
Staff felt a little impatient with us but the food was great.
Don't mind a quick coffee and chat, employees are friendly enough - usually.
Great little donut shop but the best thing about this place is the help so friendly nice and helpful.
if i could give a 0, i would. we come like twice a week and everytime they are rude to us. everytime we come in, no hello, no greeting. nothing. they stare at us. today we came in. we stood in a line of 5 people and they decided just to stand there and talk to their other coworkers. the girl filled up i’m guessing their coffee with a. bucket she had sitting on the floor. they were all on their phones up front and ignored everyone in rhe store. horrible service. i went to their bathroom the other day and it was truly disgusted. they had no way of drying your hands at all.
Good food and drink, but horrible service and the restaurant wasn't super clean.
Who doesn't love Tim Hortons
Not normally a person to complain. But stopped in today and it was the slowest Tim Hortons I have ever been to. The guy working the counter had to ask multiple times what the person was ordered and still didn't get it wright. Was going to get something to eat with my coffee but didn't feel like waiting to 45 minutes because I had already waited 20 minutes just to get a coffee Very slow service even with multiple people working
Good service even though it was the guys first day. Coffee was good.
Slow and didn't make our coffee until we asked if they had forgotten us. They were friendly and apologized, so it wasn't an overall bad experience. Being personable goes a long way!
Inaccessible Lobby. Drive through only. Nope.
Best dark roast Coffee and donuts in Gaylord!
Had a strange feel when you walk in, Some service training might make it more welcoming.🫤
I work next door and ordered online my ice cap wasn't frozen ordered a vanilla iced coffee, it was black no flavor and waited for someone to even realize the missed an entire beverage.... normally I have no issues but this time was absolutely horrible.
1st time eating here. Extremely good food and affordable. Will be back again!!!
Great coffee. Love the chocolate glazed chocolate fried cakes!
This is literally the second time I have came to Tim Hortons and they have shut down way too early literally right when I pull in the parking lot
We love Tim Hortons.But today it didn't love me. We order 6 sandwiches ,of course ,our luck not on special. 3 hash browns ,a hot chocolate,2 muffins. Almost 40.dollars .We are sitting waiting ,waiting . We get one bag with everything jammed inside the bag .I nicely say ,I ordered 2 muffins. The young gentleman,begins to let me know how he only does the food. I say ,you are doing a great job. He goes in gets the muffins. We leave thinking ,that was a mistake. Paid to much ,got smashed food and bi.ched at on a Sunday morning. I had to drive away and change the rest of the day. PS I ordered bacon and got sausage.