Reviews (100)
Nice decor but service here is uncomfortably bad. Staff needs management and supervision.
I really dig this location, the coffee is fantastic, staff friendly, nice atmosphere. Why a star off? As good as it all is, it is *really* expensive. The cheapest black coffee is $5. Fine, expensive, but the staff does a pour over for each coffee and it does come out very good. What I can’t get behind is a plain croissant costing $5.25 as an example of their pastry and baked goods pricing. That is absolutely insane to me — forget Boston prices, I cross checked the menus of 10-15 trendy cafes in NYC’s most expensive neighborhoods like West Village and Soho, and as of writing that’s very overpriced compared to some of the trendiest cafes in those neighborhoods. I get that there’s a market price and pastries are generally overpriced in US cities, but easily surpassing NYC prices is where I have to draw a line and write something like this. I hope other people catch onto this and they readjust.
Excellent service and drinks. Might be a bit expensive, but they are very transparent and I think most people go in there and order knowing that. My go-to is always the cappuccino. I also tried the bay breakfast sandwich - amazingggg
No outlets anywhere which for a coffee shop is pretty annoying for customers, and only seats about 15-20 people. Coffee is more expensive but good. Thinking cup down the street is way better.
Pricey and busy (marathon weekend), but the coffee was fantastic!
Pretty simple on this one. Showed up wet shivering and cold needing to dry off. Bought two cups of coffee. Was told the bathroom was out of order. Turns out it wasn't. Just didn't want people using it. Not exactly hospitality.
Americano and cappuccino were amazing and the staff very friendly
Blue bottle coffee is incredible and very high quality. I had their oat latte and it was great. Only wish they had syrup to add different flavors to their coffees
Took them 20 minutes to make one cup of coffee.
Living in Boston for 5 years this was my favourite coffee spot. The team who works there are amazing. Their communication, friendliness and not to mention the excellent coffee (tough to find in Boston/USA) made this my favourite spot. I couldn't recommend it more.
I love Blue Bottle coffee. Location is excellent on Newberry Street. The staff are very weird. My favorite decaf coffee in the world is the Ethiopian blonde roast decaf from blue bottle.
It is a happening place. Coffee is good. Maybe difficult to find a place to sit.
I hate leaving bad reviews! On the plus side the coffee IS good. As someone who works with the public; I know how rude people can be so I always try my best to be nice to any server anywhere. I ensured to tip also, even though coffee is expensive these days. Not including the barista with the fab colourful makeup - the two girls were ranting about a staff member applying for full time.. Then I was called for my coffee & I said thank you, I was ignored, I said have a good day and I was ignored😅 so I won’t be back as I’d rather tip nicer baristas & have nice coffee ☺️
Solid
Amazing coffee! I got a latte, which was legitimately one of the best I've had. No complaints!
Decent coffee, well trained baristas. A beautiful airy shop with just enough pastries in the case for a snack. A good place to stop on Newbury.
Do not offer soy milk.
I got the black cardamom latte and it was tasty and had a lot of cardamom flavour, but this place is overpriced. If you are super curious about what an unusual latte like this one tastes like, give it a try but be prepared to shell out almost $8.
I was definitely not awake enough to compute that the default latte milk I was asked to confirm was oat milk not whole milk. If unprepared, an oat milk latte was slightly disturbing to the tastebuds.
Great cappuccinos and lattes, which I had both delicious top quality