Reviews (100)
Rude customer service card reader wasn’t working took for ever food was thrown together and employees in there yelling at each other right at the counter.
Awsome
Ordered a chicken wrap and it was flat like a pancake and cold tasted disgusting would never recommend eating here
This location has had a broken espresso machine since last spring at least. It was our go to spot because the Dunkin down the road is infuriatingly slow but at least we can get advertised drinks at Dunkin. Caribou Tim’s is advertising their seasonal lattes but can’t make them and haven’t been able to literally every time we’ve gone for the last month. Despite multiple complaints to corporate, whomever owns this location is being permitted to be cheap and just continue to not replace their broken machine while still advertising that they have lattes and seasonal drinks and having no signage in the drive thru that the machine is broken. Skip Tim’s in Caribou and either trek to Presque Isle or download the Dunkin app and schedule pick up
Tim Hortons is the BEST place to grab a bite. The food and drinks are affordable, their donuts are delicious (try the sour cream donut), and the coffee easily beats Dunkin any day. Overall Review: Food ✅Incredible ❌Great ❌Good ❌Meh ❌Garbage Drinks ✅Incredible ❌Great ❌Good ❌Meh ❌Garbage Service ✅They treat you like royalty 👑 ❌Nice ❌Good but… ❌Bad ❌Don’t even talk about it
Timmy's, my favorite! The sour cream donuts alone are worth the trip every time.
Literally messed up our entire order and forgot one of our sandwiches. This place is going downhill fast. She didn't even know the difference between a vanilla cream or a Boston cream. Maybe lack of proper training, leadership, and commitment to pay attention.
I went in the evening hours, they were very slow, I was over charged, when I asked about the meal I was charged for that I did not want or order, the girl said the computer automatically added it and that it was cheaper that way. I politely said I’d like a refund she refused I asked for her name neither employee would provide it, then the girl went off and had the other girl working hand me my food to avoid her error! Horrible customer!
When The Drive Thru is Packed at Dunks this is my Go to!!
Food was fantastic
Took a long time to get served. Rest ok
Always great food
Always good, screw dunkin's
LOVE this place!! I adore the displays for their products, it's so easy for kids to pick what they might like!! The color scheme is super relaxing, and the employees are wicked nice and helpful!! This is our new spot for family breakfast dates!!
Absolutely the very worst customer service I have ever experienced anywhere... Espresso machine supposedly broken for over 6 months... Asked to speak to the owner about when it might be fixed or why they don't have a spare.. was told he was at the store in the next town.. so I drove the 13 miles to go talk to someone who wasn't there... I spend about $6,000 annually here.. but not anymore.
I travel all across maine, from Fort Kent to Portland and this one of the worst Tim Horton's I've been to, but it's like so many things "up north"... where else will you go?
Good coffee, dirty tables.
The only thing I'd critique is the conversations between the employees behind the counter. I don't go inside very often but when I do I usually experience this. Not that big of a deal but there's a time and place for visiting when you have a store full of customers. I will say one of their employees is top notch. I'm not sure his name but he has rainbow rimed glasses.
Awesome place. Good service
Amazing place, great coffee, great food, and all around great staff 😊 never a dull moment there 😂