Reviews (100)
Fun, good food, good people!
Coffee wasn't that good but drive thru ladies were so super nice
Horrible attitude from skinny woman
Idk if anyone has commented this but the aesthetic is overwhelming. Im not sure its my vibe. I asked for an espresso shot and I saw them pour out coffee from another cup. Pre made espresso is pretty nasty. Unfortunate. Luckily I was dipping a Biscotti and a shot only costs $0.99
This place is usually great every time I go. There was one time they were super busy, though and accidentally gave me a sour tasting drink. All in all, I love their drinks and service.
I loveeeee it here !!! My best friend took me here for the first time and I cannot emphasize how nice it was here. I work at a Starbucks as a supervisor and it’s very rare I go to other coffee shops but this place was stellar. It was very clean looking from the eyes of a customer, the person who greeted me was very sweet and he was working by himself. 💆🏼♀️ he saw me being indecisive and he was kind of enough to give recommendations and explained the difference between the drinks. 💀 it was midday so I didn’t want espresso and took a granita and I love how smooth it was compared to a Starbucks Frappuccino. 🥰 five star for service friendliness & quality. 🫶🏼 didn’t get the guy who served us name but you’re the best !!! He even gave us a coupon to come back.
Ordered an iced mocha, but what I got was more of a latte. I'd say skip this place and go to PJ's, Starbucks, or somewhere else. A coffee shop should know how to make basic drinks.
I go to Puccinos weekly and today I was highly highly upset leaving here. It was raining and I was waiting for them to answer the drive thru speaker was told to hold on so I had my window rolled up until they were ready. I waited 2 minutes and rolled my window to be told I’ve been ready. So when I got to the window the manager was nice but the girl giving me my drinks had the NASTIEST attitude. She told me I tried telling you we been ready so I explained to her I had my window rolled up because it was storming. She then turned around with an attitude and told me well we can’t control the weather. When I asked for her manager she told me come get her then and Slammed the window in my face as she told me shes not my kid. At this point I had 2 drinks but not one of the ones I ordered. So I go inside ask for the manager and she continue screaming at me in the restaurant In front of people including my 6 yr old. Telling me she isn’t the one to mess with etc. I turned to the manager and asked if she really allows her works to speak to customers this way and all she could say was sorry and handed me 2 $5 gift cards. Highly disappointed with how this was handled. I don’t need the money to compensate I need to be treated with respect and I’m sorry but who in the hell let’s their employees talk to people this way. I’ve lived in River Ridge since I was 7 and have never had an experience like this around here EVER! Highly upsetting experience.
If you ask for an orange juice with no ice, this is what you get. Of course this is a first for me, in over half a century in this planet. To justify, when questioned, the employee said, "that's how we do it to compensate for the ice". She was also answering phone call on her headset "or maybe the drive thru?" while taking my order. The blt I ordered was cold, yes even the toasted bread was cold. One and done. Way to make a first impression.
I love the granita, it’s amazing but the service has really went down. Jerry must have changed locations or something because I haven’t seen him in a long time! He was my favorite barista because he always remembered my name and was so friendly. If you’re going here, maybe try a different location? The granita is a must have!
Had a great breakfast of eggs, bacon and grits, super nice staff!
Frequently visit in on the way home from work and service has always been great. Tonight was a little later, website says they close at 9:00. It was about 8:50 and there were customers inside but would not answer drive thru. Very disappointed.
The customer service was good. QUICK AND DELICIOUS!!! 8$ for this large carmel frappe
Very fancy nice atmosphere and cheerful staff
My favorite coffee place. Starbucks in no way can compare.
Excellent omelette. Always a great place to relax with friends.
Stopped by Puccino's for the first time and enjoyed the surprise! Very eclectic interior design and an adventure just to look at! The staff was super friendly and had great suggestions on what to try. Had a Cafe Moca and a Monte Christo Biscuit. Both were spectacular. The visit to Puccino's was the highlight of a long day and I appreciate the franchise and the excellent staff!
I usually go to the West Esplanade location but I was in Harahan and I found my favorite worker with the red hair in the plaid pants she knows my order just by looking at my face and she hasn't even seen my face in years and she could still know it's me even with a mask on LOL I believe her name is Lindsey but it's been so long but she's definitely number one in customer service
Very nice staff they were great even when dealing with a karen.nice front porch to drink and enjoy wonderful weather.
Cream cheese croissant was so good. Coffee was good. We sat outside, no complaints.