Reviews (100)
Heine Brothers' Coffee in Louisville has firmly planted its roots as an iconic local destination that not only serves up exceptional coffee, but also fosters a commendable commitment to ethical sourcing. Their dedication to procuring the finest organic and fair-trade beans is evident in every sip, creating a unique and gratifying experience for the discerning coffee enthusiast. Each cup is a testament to their passion, filled to the brim with rich, full-bodied flavor, carefully balanced notes, and a crisp finish that sets them apart from the competition. The ambiance of Heine Brothers’ encapsulates the charm of Louisville, echoing the warmth and authenticity the city is known for. This is a place where you're always greeted with a smile, and the baristas are knowledgeable, taking the time to personalize each order. But it's not just the quality of their coffee that stands out; their commitment to sustainable and ethical practices radiates throughout the business, making each visit a guilt-free pleasure. In an era where conscious consumerism is increasingly important, Heine Brothers’ has proven to be a beacon of hope. All in all, this coffee shop is an exemplar of a perfect brew served with a side of responsibility.
This is such an adorable coffee shop, and I love how they have spritzer energy drinks… I got the Lavender Lotus with extra caffeine. Great staff - super friendly and helpful!
Great service and tea.
They are very slow and don't really want to be working. If I didn't like The coffee I would not go
Food is okay, love the biscuity scones. Coffee is great. Internet has been out for over a week, so I'm giving three stars for that. I work/study from this coffee shop, so I've had to go elsewhere several times this semester due to internet issues.
Idk about you but I live me some Heine Brothers! This location is great, zero complaints, if you're looking for a local staple for your coffee, you have come to the right place. All of the coffee is certified organic and so very delicious. I love a good iceberg in the summer. Try it out! My personal favorites are the dirty Chi, or I request a banana Chi-berg with expresso. fr, it tastes like chocolate. The turmeric Chi is very good, their breakfast burritos are awesome and dont even get me started on the cinnamon roll 🥰. never disappointed when I come to Heine Brothers. (Way better than Starbucks!)
Really really good iced latte
This is a good store and quite a find.
This place is quite nostalgic. The baristas are very kind and attentive. Go here for a relaxing time and quality coffee
Friendly service and a great iced Americano.
Great coffee. Staff was very nice. And great service.
Always quick and easy, great staff and is a nice quiet place to relax or get some quick work done
I have been to this location many times. I order a drink and chill. I noticed immediately that the couch was missing. The barista said it was taken out just an hour ago. As a frequent patron who needs cushioned seats (not those hard-seat chairs) for lower-back problems, I may have to start going to Sunergos on Preston instead where they have old, comfortable furniture and area rugs that make the place feel extra cozy; sadly, HB is losing their ambience. There are only two cushioned chairs in the coffee shop now, which are often taken!! Not happy at all now. 🤔
Took a good while to process my cc. Machine wasnt working, holding up drive thru line...
I used to have a glowing review of Heine Brothers on here. But in the past year our city has learned that Heine Brothers' doesn't apply their fair trade ethics to the people that brew and serve their coffee. Heine Brothers' staff has consistently been fantastic every time I've been to a location. But their coffee isn't really fair trade when the workers handing it to you don't make enough to support themselves and their families. Perhaps my opinion of Heine Bros will change again for the better, if their ownership starts cooperating with the hard-won union that their workers created. Until then, Old Louisville Coffee is a great, worker-owned coffee shop, and I suggest we all take our caffeine needs there.
Very disappointing as I don't get a chance to stop in for a good cup of coffee at Heine Brothers very often due to no HB stores around my home. My disappointment was with trying to pay with the app as I had money remaining on my account and I have always had the auto recharge options enabled. Evidently their was a change in the app and I nor any of the staff could get the app to access my money on my account. The manager said it was a recent change and that none of them had the knowledge to help with the problem and that I would have to take it up with corporate. Luckily I had a credit card on me to pay for my order. I'm not happy as I asked several times whether I am just losing the loaded money on my account and was informed that I would have to take it up with corporate. Yes, very unhappy with HB.
First time at this location and most likely my last... The two stars is for the food. It was hot and flavorful. Nothing was made fresh there no big deal. Chet informed me that they know nothing about the app so when i placed my app order i was charged 3x and they werent able to refund my money. So i had to take 3 of the same things. Chet was super friendly but had no clue what was in the eggbites. The shorter girl was quite rude and tried to say i didnt pay for 3 orders even though i showed her my receipts and chet showed her the 3 print outs. Ill stick to the coffee. Train ypur staff!
Excellent coffee. Great scones! Cinnamon rolls are worth a try as well.
Do you guys keep all three types of breakfast burritos in one big heap, all unlabeled? Because I get handed the wrong one almost every time I go through the drive thru. Imagine being vegan and biting into a sausage burrito. I'm not vegan but sure have received the vegan meat burrito twice and the sausage one a few times when I always ask for bacon. This has been at this location as well as the one in Floyd knobs. It's such a waste of my time to have to go back or I have to eat something I don't like, and though they replace my burrito, it doesn't account for the time and gas wasted to have to go back.
Best cup of coffee I have had in a long time. Super friendly staff.