Real Coffee Club
Convenience storeConvenience store

Thorntons

★★★☆☆ 3.1/5 (24 reviews)
US$3.60/Regular
201 W Etna Rd, Ottawa, IL 61350, United States +1 815-433-4101 Website
Thorntons Thorntons Thorntons Thorntons Thorntons

Reviews (24)

T
Trish Ann
★☆☆☆☆ Jan 20, 1970

Short hair lady was pretty rude. All I needed was a lighter lol

J
Joseph N
★★★☆☆ Jan 20, 1970

Easy in and out. Fair price on fuel

L
Laura Macaluso
★★★★★ Jan 20, 1970

Friendly

L
Lana Beahn
★☆☆☆☆ Jan 20, 1970

Breakfast sandwiches are good but your early morning cashier was rude. I left my gas pumping while I walked in the store and she told me “never do that again I could call the police on you for pumping gas unattended. Our pumps are broken so if you spill gas and someone else lights a cigarette I’d be your fault.” Sure, great way to never get customers to come back!!!! Get you pumps fixed if your worried about people’s TOTALLY NORMAL gas pumping habits. Maybe threaten them with the police

R
Ray Arnold
★★★★★ Jan 19, 1970

Cheap, open 24 hours, and mostly up to date!

N
Nathaniel Griebel
★★★★★ Jan 19, 1970

Amazing gas station always clean the staff is always courteous and kind and helpful if I could I give them 10 Stars 🤩

S
sara cutcher
★☆☆☆☆ Jan 19, 1970

If I could give them negative stars I would. They never have change are never friendly. Just an awful experience all around

J
Joe Jakupcak
★☆☆☆☆ Jan 19, 1970

There's maybe 2 card readers that work at the pumps, really inconvenient having to prepay everytime especially during a pandemic

S
Silver Sterling
★★★★☆ Jan 19, 1970

Good Gas Station. Was nice and clean.

D
Dylan Crank
★☆☆☆☆ Jan 19, 1970

How you gonna tell me you can’t break my hundred because you don’t have the change? What kind of place that sells gasoline can’t break a hundred dollar bill???

P
Peggy Lamie
★★★★★ Jan 19, 1970

A big Thank You! To Liz at the Ottawa, Il store for going above and beyond to help me when I misplaced my keys.

D
D. Alexa S
★★★☆☆ Jan 19, 1970

Customer service wasn't very good! Cashier didn't greet me or offer their assistance.

S
Sierra Murphy
★☆☆☆☆ Jan 19, 1970

The gentleman working tonight was completely rude to me when I told him I couldn’t wear a mask due to a heart condition. I will NEVER give this place business again!

G
Greg Davis
★☆☆☆☆ Jan 19, 1970

The morning older male cashier on Wednesday 27 May is the rudest customer service related employee I’ve ever dealt with. I inserted my payment card early and he said. “I don’t know why the heck you put your card in already, I haven’t even scanned all your items.” Apparently it’s ok to talk to your customers like children. When I inserted my card as it turned out was irrelevant as the transaction worked regardless. Thanks for ruining my good vibe this morning.

E
Eva Quinn
★☆☆☆☆ Jan 19, 1970

good service

C
Cheryl Vazquez
★★★★★ Jan 19, 1970

Amazingly clean restrooms,and very friendly service.

A
A Piper
★☆☆☆☆ Jan 19, 1970

$1.50 for air to fill a tire. $1.50 for several cents of electricity and upkeep costs.

S
Sara Torrence
★★★★☆ Jan 18, 1970

Very polite and friendly night service. Helpful and very observant.

J
JJ van Tonder
★☆☆☆☆ Jan 18, 1970

Cashier was very rude after i spend 120.00 on diesel guess what? I will not stop there again.!

C
Chris Miller
★☆☆☆☆ Jan 18, 1970

I wish I had my phone on me while I was inside to take a picture of the hot dog condiment bar. Gross!!! Half a dozen empty containers. There were fruit flies all over the tomato slices, which were already questionable in quality. I just used the packaged mayo and mustard on my cold meat sandwich.