Reviews (100)
I love this place. Hands down. I always feel welcome to ask questions about anything I may be ordering. Today specifically though it was super awesome to have one of the workers, Jess, really kind of take a dive with me on my drink options! She welcomed me changing anything to my drink && definitely struck my interest to try something new!
The Barista Brooklyn was very knowledgeable of all Java Express products and assisted me, as a brand new customer, in choosing the PERFECT drink! Thank you so much for your help! Definitely returning for more!! ❤️❤️❤️ PS: Brooklyn deserves a raise!!
I go here everyday and get a chai latte it’s delicious! Girls are way fast to get it to me and very nice! Best part of my day!
The ladies there are So So Sweet and have amazing memories !! They always remember what I have !! Very professional always greet you with a smile!!
Great coffee, good location
Great service and great coffee
Their drinks taste great and they are very nice people
Awesome staff and great coffee!
This is the best coffee shop in Pocatello. Always have great customer service and prompt service. Highly recommend that you go
I love this place! Super friendly and always amazing! By far the best coffee in town and never disappoint. High quality coffee and customer service. These ladies always make my mornings better.
I love this place & all the employees! They are fun, great at their jobs and friendly. Hope especially is an amazing barista! Plus they have rewards program! We all know rewards is where it’s at!
This is my favorite place to come for coffee in the morning. They have amazing hot chocolate,smoothies, and Italian sodas as well. No matter what drinks we get here, they are always good. The staff is always friendly and when they are busy are outside taking orders to speed things up. I’ve been to many different towns and tried their drinks and Java still wins for best flavors and great employees!
Love this place! Staff is friendly and helpful. The coffee is amazing!
Absolutely love Java! I don’t even have to order my drink anymore unless there is a new person working the window. They really take the time to get to know each customers name and order. Exceptional service everytime! I highly recommend the iced golden latte with heavy flavor ❤️
Coffees and smoothies are always on point. These girls are so great at what they do and I absolutely LOVE the manager Hope. She is an absolute doll and cares about what she does. Don't forget to tip!
Tried to give this place a try after not being here for months due to the service. Still the absolute worst service in Pocatello. Doesn't matter how many times we talk to the owner Shawn, or the managers.
My sister took me there for cofee. I had the white cloud with white coffee and it was delicious!! The barrista was very friendly. The coffee was at just the right temperature so I could drink it right away!
This place used to make the worst coffee, BUT the last year or two they make better coffee. I am editing this review because a BIG complaint I have is that sometimes when I ask for white chocolate they make....just chocolate instead, which isn't good and if I'm in a hurry I can't wait for them to remake it. The chocolate mocha is not good and I don't get it for a reason. Yet 80% of the time when I specifically say white chocolate more than once they STILL hand me a mocha lol. Why😆 please listen when you're taking an order, I always tip well too. Its very frustrating and I've never had this happen so frequently at any coffee shop.
I have loved the drinks, but I feel like they are being coached to ask for tips! Super tacky and awkward. Tips are for good service, which means going above & beyond, not just doing their job. If they need a raise they should ask their boss. And p.s. I'm a good tipper when people deserve it, but if you ask, you'll never get one. If I continue to get asked I'll go back to Starbucks where they act professional.
It's super hit and miss. Depending on who cares about their job that day. Just got a Chai and it's literally a burnt shot of expresso with 0 flavor of Chai. Disappointing. They need some better baristas.