Reviews (47)
I have been buying her for over 10 years and I am done now. Constant issues filling orders. 0 communication about back orders, auto ship is a joke, customer service could care less. Here is an idea: stop having promotions every 10 days if you can’t fill orders. It’s not all about taking the money—you have to ship the product
The only fulfilment team working for this company do not ensure freshness quality. They cut open the valve even bigger to release more of the nitrogen that apparently ensures freshness. If you do not want stale coffee, do not order off their website and from local store.
Absolutely Fantastic!! I love the tea flavors. Worth every penny. You won't regret buying and odds are, you'll fall in love with their tea and coffee. October, 2021: still excellent! May, 2022: still excellent!
Your Kona lineage is 1,000 removed from the Original Full-Breed Kona Bean? HAWAIIAN LION 24K GOLD ROAST 100% KONA COFFEE beans in Med-Light Roast with a used by 2022.09.23 taste like any other coffee. The Roast seems to be right. Bean quality is questionable. "100% PURE KONA COFFEE" is the legit label, NOT "100% KONA COFFEE". Tricky. Tricky. Tricky. Also, legit Kona Beans need to be CERTIFIED. 😮 KONA COFFEE needs to come from Kona Region. 🤯
The Coffee is Amazing the staff is awesome
An average experience. Slow delivery, coffee not very fresh tasting. When I spent a lot of time in the Islands (30 years ago) I used to buy Lion all the time at the ABC stores and it was really fresh and good. It seems now that Lion is just one of the labels they put on a variety of brands, and the taste is just not that great.
I started out purchasing Kona coffee from Mark Ferrari in Nebraska. Then I got it directly from Hawaiian coffee Co. I love the espresso and the lion. I order from their online store. I receive coupons in my email regularly. So excited to check out the retail store in Honolulu!
Placed an order on 02/19. 7 full days go by and I see the order has not shipped. I call on Friday 02/26 and am told because of COVID-19 everyone is working from home. I told customer service working from home does not explain why the warehouse has not shipped my order. She promised me a tracking # by end of day. Monday 03/01 comes around - still no update on the website on the status of my order. I call, leave a message, send an email and by mid day call again to only get a voicemail. I called my bank, disputed the charge. Called customer service and I’m told “ oh your order has already shipped”. Is that so? If that is the case I’ll just reject the package ands send it back. An hour later - I have a refund. These people are on island time. They do not care. No explanation or apology on why an order took 12 days to ship. Buyer beware - it’s just as easy to purchase their coffee on Amazon.
Be aware if you go to their site and read reviews--they DO NOT post the negative ones therefore all have 5 stars misleading consumers that the coffee is great. Ordered toasted coconut coffee and it was extremely average and not very tasty. Left a review from the link they sent and it was never posted.
Hawaii Coffee Company's coffee is of the highest quality not only in the quality and taste of their products, but also customer service. Their delivery/shipping arrives on time and all items are packaged and sent w/ the utmost care. Mahalo nui to H.C.C and the entire Ohana there. Mālama pono!
Ordered three sets of coffee for Christmas gifts and the order stated they would be delivered in a gift box with a message. No gift box and were just thrown in a shipping box with a receipt. Very disappointed that my gift looked like it just came from the warehouse.
Buyer beware! Once you place an order they keep shipping and billing you! They don't anser the phone, email messages are not read, even the customer service que doesn't work. You can never shut it off!
Great coffee and food.
My husband and I have been ordering from Hawaii Coffee Company for over a year now. We absolutely love the 4-cup pot filter packs (the Lion Gold and Mountain Roast 10% Kona blend)! We make our coffee each morning using an electric 12-cup coffee percolator. It became somewhat of a mess trying to use regular filters and coffee grounds in it. I did some research and found Hawaii Coffee Company. Since my husband and I love Kona blend coffee, we thought this would be perfect for us, and it is! Since we live in Iowa, we are subscribe and save members. It makes ordering less of a hassle. We make 8 cups of coffee each morning using the pre-filled packs. We will use more if we know we will drink more, but it’s so simple. We just put the pre-filled packs in the designated area of the percolator (think of the pre-filled packs you find in hotels - that’s what these are). You can use them in a regular coffee maker as well. If we didn’t use our electric percolator for coffee, we would still order these packs and use them in a regular coffee maker. We love the taste of the coffee. It’s delicious! My husband and I give it two thumbs up - definitely five stars!
美味しかった
Amazing
This gracious company sent me a free sample of Original Lion Coffee. It has the best aroma and is absolutely delish. Thank you so much!
Successful little roaster gone big. The coffee is okay- sold in less than 1 pound bags with no roast dates, so that’s a quality compromise. But fun place to visit-free tours!
Wonderful, friendly crew!
ライオンコーヒーの工場見学ツアー、とても興味深かったです（無料で、おみやげつき）。 さながら、大人の社会科見学といったかんじ。 アクセスは、ワイキキ中心地からバス1本です。 大きな機械でコーヒー豆を焙煎する様子は迫力もあります。 コーヒー豆は、併設の売店で1割引で買えますが、スーパーのほうが安く買えます。