Reviews (100)
Just went to the store at 10:30am. Cashier said she could only serve drinks. She said her people had not come in yet. There were cases of donuts ready to sell. We were the only customer. Disappointed.
Delicious but pricey.
Donuts for good. Staff couldn't be bothered to hang up with the person she was on the phone with. Had it hooked under a bra so everybody heard the conversation and got the order wrong twice. I'll go to the one in Savannah next time
Free Saint Patrick Day donut was great and fresh!
At 11:10, the doors were locked. While I was looking through the window, two women showed up carrying leftovers from their breakfast. They unlocked the doors, and I followed them in. After they went behind the counter, I ordered a cup of coffee. The first woman said, "we won't be doing coffee today". As I started to leave, I heard the other woman say. "I made some earlier". Maybe it's time for a Dunkin at this outlet.
The most rudest, unprofessional staff I have ever encountered! Our school booster club will never go to this location again!
If you actually want what you bought online and I suggest Crumbl Cookies. Management needs to be changed. This Krispy Creme is poorly ran. It wouldn't be shocking if it closed soon because of poor customer service / satisfaction.
Hot sign never on donuts always old & hard needs a new crew 🤦🏾♀️
I stopped last Wednesday at this location. That lady who handed me my food had terrible attitude . She was racist and mean for no reason. If you have any chance , avoid this racist store .
This is the 4th or 5th time I have visited this Krispy Kreme at Tanger Mall in Pooler, Georgia. I have not ONCE had a welcoming or good experience with the staff at this store. They look up from their phones and make me feel like they are doing the customer(me) a favor by just being there to wait on me. RUDE, OBNOXIOUS work staff. If they do not like working with people they should go find another job where they interact with just a laptop or phone. WORST customer service at Tanger Outlet Krispy Kreme yet! What a shame since the donuts are actually appealing to people and are made fresh. Go Dunkin Donuts!!
I am not satisfied with the staff here. Has racist behavior
I don’t like that racist lady there. If you aren’t white don’t go there! Respect my feelings dear immigrant brothers and sisters
Very urgently, the owner of this place needs to check and dismiss the employees, the place I stop by every day is almost and I have no choice. On the dates of 1/30/2023 and 1/31/2023, the woman who works in the morning treats me like a racist, throws things down. He threw my coffee cup . He looks at me and everyone with hatred and works by swearing. I will complain about it separately for them to supervise because she is not good .
Don't know her name but the female working behind the counter tonight 1/16/2023 @7pm was RUDE! First, my daughter (13) goes to give her 4 bucks for donut holes and she was so impatient and rude vibes while waiting for her to get the money out. Then she gives her change and walks away without giving her the receipt. (The paper was over a foot long. Literally!) It was almost hanging off the counter so I grabbed it and she flipped on me and out how I didn't need to reach over the counter and I explained I didn't. She then was starting to get loud with me so of course I get loud back and tell her I see she was in a mood and she starts yelling about how COVID is still out and all 🙄🙄 This was after she grabbed the money from my child, touched her AGAIN to give her change and THEN USED no gloves to get donuts! & You mad at me for getting a receipt that was hanging off the counter. Krispy Kreme, I know times are hard and you need help running your business but how about no hiring someone so ignorant and rude. Btw, She was the same one at Christmas time that was rude telling customers there wasn't no glazed and out of others as well.. Girl, if you read this, get a job that makes you happy. Cause this isn't it and it shows. I'mma pray for you ♥️
Can’t even get glazed doughnuts because the employees so busy taking them home!!!
Delicious and great customer service!
They said they open at 10 got there shortly after for the lady there to tell me they are not open yet and they will open when she's ready... real hateful and rolled her eyes
Since a main walk in store in downtown Savannah closed, this is the nearest option to the airport that those of us traveling to non Krispy Kreme Land (New England) can hit before flying home. It’s okay. While there is a large doughnut selection, they are not warm, the coffee is weak, and the tables and floors need to be cleaned more frequently. Since the store is in a Tangor Outlets mall, it doubtless receives a lot of traffic…but that’s not an excuse to let the store look far older than it is. The donuts are good, though.
Don't be fooled. They don't cook the donuts here. If you want real kk donuts visit a store that cooks them in store. Kk is slowly turning into Dunkin.
So disappointed at this place. Today I really wanted to eat their donuts and the lady at the counter, without even looking at me said..."we don't have donuts, just drinks" Funny thing is it's not the first time...my family and I are not bothering with this place again.