Reviews (100)
Great coffee. Freshly made overnight oatmeal. Cool spot with an indoor/outdoor patio.
Baristas were great the area is a great vibe i will definitely take my clients here for meetings. Cinnamon roll had cream cheese frosting and was tasty, the chicken salad sandwich wasn't bad either
Really tasty mocha and a cool space with garden/patio seating.
Delicious breakfast caserole. Excellent strong coffee. Good service
Bro they literally poured magic into a cup. I drink cold brew everyday and I'm never had something hit my mouth like a unicorn sliding down a rainbow of flavor
Great Lil coffee shop with good prices
This was a nice coffee shop! I loved the vibe and the prices were pretty cheap for coffee of that quality! Definitely recommend a f you are in the area! The outdoor garden seating was amazing and perfect. Wifi their wifi was so fast and reliable!
The place is vibrant! Everything bagel is amazing & the strawberry smoothie was delicious.
If there's one word to describe the customer serve on 4/23 it's: SNIPPY. Sadly, we were disappointed on our visit to Urban coffee. While the reviews were fantastic and rarely do high reviews lie about an establishment, this place is the exception. This review is more-so for the owner if they see read the reviews. As a former restaurant owner, I would be livid if I had employees treat my customers they way we were treated. No one greeted us on our way in. No biggie. We waited for about 3 mins at the register while they were busy making drinks. Basic customer service is to say "we'll be with you shortly". Not hard and not a big deal. They were annoyed when we're asking questions about their food (We're not locals and are not familiar with the menu). When we asked if these were our drinks at the end of the table, it was met with the most snippy and unfriendly attitude I've experienced at a high rated cafe..."well I don't know what did you order?!" We said our drinks and she said "well then that's yours" when I asked about the whereabouts of my overly sugary açaí berry smoothie, "I'm not done yet, I'm still making it". Completely unnecessary attitude that will cost this business money over some bad employees. I've never been treated like that and it was surprising to think that behavior is acceptable in a customer service industry. Hopefully some changes get made and attitudes are adjusted. The coffee was good though.
Greta coffee, great bagels
The staff was nice and friendly, try the health nut
The caramel macchiato was good but was on the sweeter side. Cheddar jalapeño bagel tasted delicious. The baristas were nice and welcoming.
Friendly staff and great coffee. Love the different flavors of coffee they offer.
Barista with short brown hair was stelllllllar. I loved the service here. Even better than the coffee believe it or not hahaha. Love it here. Thanks. -Sofia
First experience this morning at Urban Grind. Such a cool coffee shop with amazing coffee and a delightful staff. I will be back many more times because of the experience!
Awesome sausage egg, a cheddar biscuit. Like one of the best I've ever had.
Terrific spot in downtown Jacksonville. Had one of the best cups of coffee. According to the owner, the coffee is locally roasted and the beans are always super fresh, and you can definitely taste the difference. The homemade granola with yogurt and fruit is also just amazing. Finally, the baristas and the owner are all extremely friendly and pleasant. The atrium is a great place to sit and enjoy the excellent coffee. Alternatively, you can take your cup to go and enjoy it right at the river, which is only a few steps away.
Love my neighborhood coffee shop. The Garden is so peaceful and the perfect place to enjoy my delicious coffee. The coffee can be hit or miss, I always get the exact same thing: a caramel latte whether iced or not and there's been a lot of times that you can taste that the espresso is burnt, or the caramel is missing. I'd say about 70/30 my coffee is yummy vs not good. The staff are always very kind thou so it will still be my regular spot.
Very rude person that served my coffee, treated unfairly. Will not return for overpriced coffee and sexism. “Back to the grind” down the street on hogan is far superior in terms of customer service, price, and quality.
Had the Gingerbread Chai and it was good.