Reviews (44)
Unbelievable 2 customers for food. I ordered a toasted bagel with cream cheese. 15 minutes later I had to ask where my (2 minutes to make) food was. Coffee was like water. I asked for a replacement and got another weak cup of coffee with an attitude from the neck tattoo girl who said nothing other than "half and half"?. What a waste of $7.50. The 20 minute bagel was acceptable. No f@#KS given at this location
Sehr guter Kaffee, freundliches Personal.
Forgot to put in my food order. Rude and ambivalent response from cashier when I inquired after 20 minutes of waiting. Left without receiving food. Incredibly poor customer service compared to San Marco Location.
Nice verity of sandwiches and coffee. Both tasty and satisfying. Friendly and quick service. High priced! Another visit. Coffee service speed could definitely be better. Food comes out fast. Almost like another barista station is needed. Otherwise a good choice when your only other option is the buck. Been here multiple times now. Coffee station is better. Food prep, not so much. Nearly finished my coffee before I got my breakfast sandwich. 20mins… The sandwich was actually very good. Just don’t order any food if you’re pressed for time. Also the friendliness of the staff is lacking. Food and drinks are pretty good. Went here twice in the last 2 weeks. First time the employee was talking to another about how they hate customers who are indecisive and order items without waiting to hear the options they have. Second time one of the employees was talking about being in a relationship and realizing they hate men. Actually had to interrupt that conversation to order. Almost turned around and left. Both time they talked as if customers couldn’t hear or see them. Just very odd and uncomfortable at times.
Everything was fantastic. However, it’s crazy you can’t tip the fantastic team of Danielle and Daysha on your credit card. Almost every store allows credit card tips and this location should allow employees to receive compensation for fantastic service!
Typical small coffee joint. Nothing really spectacular that stood out. Better coffee than the big monopolized chain that is on every corner in America it seems
Got a cup of coffee at the airport. It shouldn’t take 20 minutes to get a regular cup of coffee. About 5 people behind the counter but only 1 making coffee. You only get one chance to make a first impression.
Amazing coffee! And even more amazing staff! A wonderful experience everytime I visit! Would recommend 10 out of 10!!!
Love Southern Grounds. I usually go to the one by the beach. Coffee is amazing but do not go here if you’re crunched on time. We’re all in an airport trying to catch flights. There’s no sense of urgency and it literally took me 25 minutes to get a cold brew with hazelnut syrup. 😅 Everyone in the waiting area seemed peeved. Guess you should come here if you get settled in the airport 2 hours prior.
Staff at this location is incredibly lackluster. Four or five of them stood and chatted amongst each other while I waited for my food. There was no one else in line. After 10 minutes I left without my food or a refund as I did not want to miss my flight.
Pretty decent, and prices were on spot
Great coffee & fresh breakfast sandwiches, great, fast service. Nice to find this in an airport. Thank you!
Southern grounds is great except this location
The Best Avocado Toast Ever!!
A nitro cold brew is to be served without ice. It defeats the purpose of the nitro if you put ice in you lose the creaminess of the small bubbles. The barest treated me like I was stupid when asked why there was ice.
They can take a basic education class.
Nice break from Starbucks! I had the grits bowl and a flat white. Both were really good and very fast. Super friendly staff also. I wish I had one of these around my neighborhood.
Best vibes in the airport.
Southern Grounds did a great job, it is considerably better than Starbucks. I was very impressed with the Cobb salad as it was very flavorful. I also appreciated how friendly the staff was as they were willing to make small talk with the customers while still preparing the orders in a timely fashion. I overheard another customer who was also singing their praises. Personally I think that everyone who works there deserves a raise.
Good quick local spot.