Reviews (75)
The place for iced coffee and a snack in downtown Madison. Friendly staff, good selection of snacks.
Heard the manager from Madison Willoughbys explain to her employees that she wouldn't hire someone because they were disabled.
Manager discriminates against disability
Service is amazing here, and you feel welcomed by the atmosphere as soon as you step inside
Not open
Lisa at the Madison location totally rocks !!! I love being able to walk in and be greeted in such a friendly way and to be remembered. She knows just what I want and makes it perfectly !! Love her. Give her a raise.
I am back in my hometown visiting my family. When here, I enjoy taking my mother’s dog for his morning walk that includes stopping into my favorite coffee shop, Willoughby's, to get a cup of their daily featured brew to go. This morning, holding Watson in my arms and my card in my hand, I was immediately told by the young woman behind the counter that ”we don’t allow dogs.” Caught off guard by this unexpected greeting, I explained that I was not staying and would just like a cup of coffee to go. Her response, “We can’t even take you.” After that, my happy mood turned to concern. I love my hometown. My family goes back several generations in Madison. Over the years and decades, many changes have taken place here; some I agree with and some perhaps not so much. Most importantly, I hope that, with growth and change, we are able to maintain a culture of friendly behaviours, as well as, a pet friendly town for responsible pet owners. Fortunately, when I decided to go across the street to a newer shop; I was greeted with multiple smiles and good mornings from all the people working there. Please shop owners and citizens let’s maintain a positive and friendly culture within this special town that we all call home.
Great little coffee shop. The barista was friendly and made our lattes with love. The eggnog iced latte was a treat!!
Nice baristas, good go juice!
Best iced tea!!
Cute place, good coffee! Love how they serve the milk in separate containers.
Now I know prices are going up but I use to buy a pound of coffee for 15.00 then not very many months ago it was 18.00. Today a pound of coffee was 22.00!! That is taking advantage of the current situation. I am very disappointed with Willoughby's.
Really good coffee, friendly staff, great selection of beans. Would prefer more seating, but that is what it is. Highly recommend!
Excellent!!!
Their coffee is one of the best I've had in CT - I had an iced almond milk latte and it was perfect. Much better than anything you'd get at SB. Not to mention the staff there are really friendly.
Good coffee and baked goods. Nice looking place as well. Limited seating.
One of my favorite coffee shops and I've been going since they opened. Glad they pulled through covid. Great service and coffee!
קפה מאוד נחמד
Great coffee with a lot of coffee bean options!
Great local coffee shop and the team there was friendly and humorous