Reviews (25)
Manager; My wife just returned from taking me to UCH Castle Rock Urgent Care. She decided to stop and buy me a 20oz Turtle for being a good boy (74yrs old). The staff on hand was let's say, "Above Outstanding". The young lady tending the Drive-Up window totally professional. "Job-Well-Done"
Great local coffee shop, they can just be hit or miss sometimes
I’ve been in a few times, and the seating area is clean and comfortable. Wi-Fi works well. Coffee was good, are usually just get drip. However, it seems that if there is no manager on duty, the employees sound like a high school room left unattended behind the counter. The drive-through seems busy, but only one or two people inside. So the level of noise from the employees was very distracting.
Great drinks and service. I always enjoy my weekly visits!
Overpriced
I've tried this place several times and they have never gotten my order right, from blended, hot and iced to The size I ordered. I have only tried two different things from this place and they taste dramatically different every time.
4 espresso shots for the 24oz latte, got to love it.
Usually pretty good but apparently they hired some people who are extremely unprofessional. They were untimely and rude when I was there, when I called after arriving home they answered the phone "hullo" with more rude behavior whilst making jokes with each other. I asked to speak with a manager and they refused to let me do so
Coffee's always good but it took forever and I asked for almond milk was given whole milk which this seems to be an ongoing issue
I have been here three times now and it seems the staff is a little overwhelmed. I’m sitting and waiting on an ice tea right now and it’s been 30 minutes. It’s 8:15 on a Saturday morning, they opened at 6 and the ice tea was never made. I ordered a burrito and waited for 15 minutes and finally walked up and asked about it. It was in a microwave. Obviously they forgot about it as they’re taking orders through the drive through. I think the owners need to have better managers/supervisors running this coffee shop. Right now, it’s totally operational issues. The tea, coffee, and food are good. But if they don’t get proper management, it’s going to hurt them in the long run. Oh, my tea is ready. Update! I’m here on Saturday, March 11 at 8am. Huge difference from my previous visit! The gentlemen running the register was great. He even brought food out to me and my wife. Yea and food were great! I notice they had less employees this time, but seemed to be way more efficient! Great job! See you next week!
Very poor service. They have plenty of staff and everyone is very friendly but disorganized. There was no line, but no one took my order. I left and went to the drive thru.
The staff is lovely and the wait time hasn’t been bad for me on the occasions I’ve went. They have a pretty good selection on everything except the lattes. If I wanted straight coffee with no flavor I would have made some at home.
Was just in there for the second time in a week could not get waited on agian I was only one there and was ignored.
The citizens of Elbert County are thrilled to have this great business in the community. The food and drinks are great, and the service and atmosphere is on point.
Theyre okay, takes 10+ minutes for a drink every time. Previously have waited 30+ min in the drive through. Food is good, coffee tastes burnt. Most of the employees are nice but they seem really overwhelmed and understaffed.
Coffee isn't bad but I've been here 3 times and the wait time is ridiculous. I'm actually giving this review as I wait in line. 15 minutes and I'm still 3 cars deep waiting. Most people don't have a half hour to get a coffee.
Every time I come here which has only been twice the line has taking so long and I don’t understand why I don’t think I will come back to this one even though I love their coffee!!
Great service and friendly people here. Coffee is awesome too.
Coffee is great but they are inconsistent here. I was told by the owner that they offer a military discount. Some of the staff will do it and others won't. I went in yesterday and got it but today there were issues and the wifi was down yesterday and I was unable to get my rewards. I asked 2 employees and no one knew if I could use the receipt to upload rewards and I was unable to figure out how to do it on my own. As much as I love ziggs I'm not sure if I'll come back to this location.
This is now my second time at Ziggys. Each time it seems to take way too long for them to make my drinks. Waited 15mins for 2 Americanos. The kids working the drive through seemed very over whelmed as a line started to form behind me. The cars behind me had to waiting over 20 mins for their drinks as well. Hard to justify stopping and getting coffee if the drive through takes this long.