Reviews (53)
Very friendly baristas
Food is ok, but customer service is horrible..different world these days when customers are no longer respected. Asked for a simple adjustment on a sandwich yesterday and the look and eye rolling from one of the taller, brunette female employees is just ridiculous. It should be noted that customer service goes a long way and that employers should remind their employees the importance of it. Will not be coming back. Unfortunately.
I'm a regular customer @ both locations and I've ordered delivery thru doordash from this location twice and even though the first delivery was missing the coffee 🙄 the second delivery was the worst, and I was extremely disappointed about it 😑. The pictures below ladies and gentlemen are of their veggie and cheese panini which supposed to include the following items: lettuce, tomato, red onion, avocado, cucumber, mustard with choice of cheddar, swiss or pepper jack on genova ciabatta bread. As you can see the only ingredient this $7.99 panini has it's cucumber and I'm assuming cooked lettuce? 🤷 da other pic is of a medium half filled $6 latte yes this is how they sent it HALF FULL 🥴. Is honestly hard for me to see how a business that I've been supporting for a long time doesn't care about their customers and is sad to see how little effort they really put to make this order. I don't know why they would think sending these to a customer is okay? Like have some pride in what your sending out to your customers. 🤢
Update, 2/21/24: My customer experience has since changed, and I now enjoy the pleasures and comforts at Empresso Coffeehouse including upgrading my original star rating from 4 to 5 stars. They deserve it, thanks. My original review: November 18, 2018: Is it me, what's the deal? I’m thankful for Empresso Coffeehouse here on Janet Leigh Plaza in Downtown Stockton, but I have a bone to pick. I once went to bartender school and if there is one thing that I was taught to remember, is that if the bartender/barista is busy, make sure that you (bartender or counter service person) make eye contact with your patron and slap a napkin down on the bar/coffee counter to acknowledge them, which means I’ll be right with you. This makes the patron (Customer) welcome, and shows that you value their business. It also puts into practice good customer service skills/manners. So, each time I’ve sat at the counter here (2 times so far) there has been a strong lack of a warm greeting or acknowledgment. Last Wednesday November 14th morning my friend and I stopped in for coffee, breakfast, and danishes to go with us out of town. We sat at the counter and waited expecting someone (an employee) to welcome us and ask us our order. Well no, I had to get up and stand at the counter 1 ft. to my left and ask if I needed to order at the register. Whaaat! I didn’t feel too welcome and it made me feel awkward. So that’s my bone to pick.
I came at 6am and it was close. I came back at 6:30am still people inside and they just say we are close from inside. Really bad experience
Nice cafe with good wifi and great service! Had to come into town for an event so I set up here for a couple of hours to work remotely. Oh, but there is a 2 hour wifi limit, but that was enough for me for that day. Coffee was decent too.
The Breakfast sandwich was yummy. I looked it up online had good reviews. The people were very friendly. Great prices. Would definitely go again if in the area!
I've heard good things about this place but it was closed when Google said it was open didn't go far out of my way but disappointed
Bus service great location great coffee
The coffee is great. I'm Starbucks person but this place beats them.
Great coffee
The most awesomest place around. Coffee, lunch, beer, they've got it!
Thanks !
Great service,and, the turkey jalapeno panini delicious.
Service was good!! Personally was good
Amazing coffee it’s delicious ! Wonderful staff expect for one employee who was at the register older woman short hair there were no other customers waiting in line I told her this was my first time I’m just looking at the breakfast menu to try I’m looking at the menu for about 2 minutes and she says oh well if that’s to hard for you we have made pastries. I said oh no thank you it’s not to hard for I’ll take just take the coffee that’s all
Wow I didn't know this location existed. Speedy service and they have an egg scramble that I don't feel guilty about on my no carb diet. Mexican mocha was delicious.
Love this extremely friendly and Great coffee..🤗
I come here often . Almost daily but I just wish the hours were a little longer/ and open at least Saturday. Kinda sucks that it isn't being the next nearest location is March lane on the weekend or after 1 .
Quiet, peaceful.